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Call Off Specialist / Vehicle Inspections / Vehicle Quality Control, Yarnfield
Client:
Cazoo
Location:
Yarnfield, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Reference:
72a596677264
Job Views:
10
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
Job Summary:
The Call Off Specialist is responsible for managing the flow in the Call Off facility at Cazoo. Working with key stakeholders, the specialist will support the development of the call off process, identify and deliver projects to enhance customer satisfaction and meet business goals.
* Hours: Full Time, 40.25 hours/week, Monday to Sunday (5/5/4 shift pattern)
What you'll be doing:
* Manage daily operations of the Call Off process, including Road Test, workshop, and bodyshop coordination.
* Coordinate with the Production Team for vehicle repairs.
* Ensure vehicles are ready for last mile delivery on time.
* Work with the Yard team to ensure proper vehicle flow into the call off process.
* Notify the Customer Service team of any issues.
* Update ECDs on vehicles under repair.
* Order and maintain stock, including individual parts.
* Monitor and communicate issues related to loose items.
Key skills and experience required:
* Experience leading large teams in fast-paced, customer-focused environments.
* Strong leadership skills to motivate teams and foster a positive culture.
* Ability to influence stakeholders at all levels.
* Experience scaling operations and teams for new premises.
* Programme management and process improvement skills, familiar with relevant tools.
* Motivated individual capable of thriving in a dynamic startup environment.
* Ability to work in a friendly, fast-paced environment.
* Opportunity to work with various vehicle manufacturers and models.
* Competitive salary and bonus structure.
* Comprehensive training and ongoing support.
* 23.5 days annual leave plus your birthday off.
* Wellness fund: claim up to £100/year for wellbeing.
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