About Our Home
Based in the village of Bocking in Braintree, Essex, St. Mary’s Court Care Home is an exceptional care home offering a spacious, homely environment and 24-hour nursing care and support for older adults.
About the Role
We are looking for an experienced administrator to join our team, working up to 40 hours per week.
Responsibilities
* General reception duties, taking calls, transferring to departments, greeting visitors
* General correspondence, telephone enquiries and reception duties, preparation of timesheets and submission of summaries relating to payroll, record keeping and taking minutes of meetings
* Provide accurate and efficient typing support from written and recorded material, utilising Microsoft Office to ensure the layout and appearance meet corporate standards, maintaining confidentiality at all times
* Support the Home Manager and Deputy Manager in the delivery of corporate/strategic objectives and administration tasks, including diary management, preparation and coordinating of meetings
* Coordinate the duty rota, liaise with Bank and Agency staff when required
* Sort and distribute mail accordingly throughout the Home
* Support the recruitment process for new employees, ensuring all paperwork and relevant documentation is complete
* Keep accurate records of all relevant residents’ documentation to include financial contracts, monthly invoice requests and payments, pocket money cash records and sundry invoices
* Provide all financial invoicing and information to clients (or next of kin) including sundry invoices, liaise where necessary to resolve queries and corrections and follow-up any unpaid invoices
* Maintain records of client admissions, hospitalisation and discharges to ensure correct charges are invoiced
* Process Social Services Assessment forms; invoice and liaise where necessary with Social Services’ Finance department; chase late payments
* Provide monthly summary of invoices issued and payments received to Head Office; all management information to be supplied to line manager monthly
* Prepare and submit data relating to petty cash and wages totals monthly
* Match supplier invoices / delivery notes and obtain authorisation to pay prior to submission to Head Office for payment. Liaise with suppliers on queries and refer to home manager where problems exist
* Provide an efficient telephone and reception service to the general public and relatives/visitors to the home
* Attend training courses and sessions as required
* Maintain client, staff and business confidentiality at all times
* Prepare and maintain stationary orders, stock and records
* Answer the telephone, record accurate messages, respond positively to problems and queries and deal appropriately with any visitors to the home
* Ensure all internal and external customer interactions are met with a welcoming and professional manner
Benefits
* Salary up to £30,000 per annum
* Employee of the Month
* Long term service awards
* Blue Light Card
* Professional Development
* Refer a Friend
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