Service Centre Advisor
Part-time shifts available between 8am and 6pm, Monday - Saturday
TheService Centre Advisoris responsible for delivering high-qualitysupportacross both client and customer interactions.Operating within a blended service model, this manages inbound and outbound communications across multiple channels, ensuring enquiries are resolved efficiently, consistently and with clear end-to-end ownership.
The role supports service excellence through proactive communication, effective case management, and the efficient handling of operational and administrative tasks aligned with business priorities.
This role profile is an overview of the remit of your job role, responsibilities, and accountabilities.It may be changed from time to time to incorporate changing circumstances, and you may be required to be flexible and perform other duties as required which may be at the same level as your home role or below.
Please note - if you are selected for an interview, our assessment centre will be held on Thu...