Overview
NBCUniversal is a leading media and entertainment company with brands across film, television, streaming, and theme parks. This role supports the Universal Creative Team, which designs and delivers immersive experiences for Universal Parks & Resorts worldwide.
Job Description
JOB SUMMARY
The Project Administration Manager provides training, process management, and support within Universal Creative. This role is responsible for developing standard operating procedures, creating training materials, onboarding new team members, and providing integration support for all project management systems. The manager gathers, records, and maintains critical information necessary for the project/department team, financial reporting, and contract administration, ensuring compliance with complex policies and procedures to mitigate risks for the company.
Major Responsibilities
* Develop and maintain training materials for the project management tool. Provide training through weekly and quarterly meetings to various project team members regarding the project management system and contracting process. Offer formal refresher courses periodically to emphasise compliance with Creative policies & procedures. Master the Creative policies & procedures to provide expert guidance on adhering to policy. Provide training and support to Universal Creative vendors engaged with PMWeb - 30%
* Review work produced by project teams and provide feedback for future improvements. Provide training opportunities at initial hiring with ongoing support with formal follow-ups - 25%
* Offer support to finance, legal and project/department teams to identify best practices, efficiencies and functionality. Provide support to project/department teams during staffing shortages, identify areas of concern and improvement, attend team meetings and facilitate the implementation of new policies - 20%
* Work with Creative IS to support PMWeb. Identify process improvements and make necessary changes as needed - 15%
* Prepare standard operating procedures (SOPs) across various project management processes - 10%
* Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
* Perform other duties as assigned.
Qualifications
SUPERVISORY RESPONSIBILITY
* Direct reports in the future as appropriate.
* Carries out supervisory responsibilities in accordance with the organisation’s policies and applicable laws.
Qualifications
* Microsoft Office
* Ability to communicate clearly
* Organisational skills
* Ability to meet deadlines
* Analytical thinking
* Planning and scheduling
* Decision making skills
* Solution development
* Customer service oriented
* Intermediate Excel (formulas, charts)
* Issue resolution
* Presentation, speaking at executive level
* Identification and execution of process improvements
* Strong program/computer skills
* Knowledge of construction environment and practices is preferred
* Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
* Consistent attendance is a job requirement
Education
* Associates Degree is required. Bachelor’s degree is preferred.
Experience
* Extensive experience in a project or construction environment or equivalent combination of education and experience.
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.
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