Are you passionate about providing an outstanding level of customer service?
We're looking for an experienced Customer Service Advisor who is highly organised and efficient to join our friendly team at our Bristol dealership (BS4 3QB)
Why join us?
* We offer a competitive salary of £29,870 pa OTE £35,844 pa
* 33 days' annual leave including Bank Holidays (option to buy or sell additional days)
* Pension scheme with life assurance
* Access to our very attractive company loan plan car scheme
* Discounted gym membership
* Staff discounts on vehicles, parts, servicing, and accessories
* Share Incentive Scheme
* Mortgage and pension advice seminars
* Cycle to Work scheme, including e-bikes
* Enhanced Maternity and Paternity policies
* Excellent manufacturer training and clear career development opportunities
What you'll be doing
* Guiding customers through the process of servicing their vehicle, starting with initial booking of their vehicle into the workshop.
* Delivering high levels of customer service, you will find their requirements and advise on cost, timescale and arranging courtesy cars
* Liaising with Technicians, keeping customers informed of their vehicle's progress throughout the day and gaining authority for extra work and invoicing
What you'll b...