The post holder will support the Workforce Planning Manager with the production and maintenance of all of the unscheduled care rotas.
Main duties of the job
The role will primarily be responsible for:
Supporting the advanced planning of rotas, clinical and non-clinical, for all services within the Group.
Ensure effective communication with stakeholders is ongoing and supportive, driving change where necessary.
Providing a data led transparent view of rotas to support planning
The post holder will support the provision of high quality patient care by working with the administrative and management teams to maintain our rotas. This will involve close liaison with both clinical and operational staff, management teams and approved external agency suppliers.
About us
The post holder will be contributing towards a 'one team culture' throughout the organisation and supporting the workforce planning manager in ensuring rotas are transparent and understood across the organisation and that the rota patterns meet the demand coming into the service and that patients will have adequate clinical support to meet their needs.
We reserve the right to close this vacancy early, should we receive sufficient applications.
Job responsibilities
As part of this role, you will assist and work with other internal stakeholders. You will support teams that
work across a variety of service delivery areas to support
Your main areas of responsibility will include but not limited to:
Support rota planning and design based aligned with commercial modelling
Review rota change requests against commercial modelling and provide rota support to management team
Rotamaster admin and super user, maintaining the system and providing support
Rota builds and long term amendments/additions
Booking new starters into rota patterns as agreed by recruitment/management
Booking training and buddy shifts on to Rotamaster
Removing leavers and applying contract changes to Rotamaster
Maintaining master rota templates in Excel with rota patterns, FTE, hours per week, role, intake/go live dates
Adding skills to Rotamaster profiles following completion of training or advanced skills
Provisionally negotiating amendments or new rota patterns for clinicians working bespoke rotas and advice to Operations Management
Tracking vacancies and liaising with line managers and HR
Collating rota allocations from Recruitment to ensure we are not over recruiting
Advising management on the impact of any bespoke rota requests
Rota replication
Monthly rota review in terms of missing skills, payrates, role corrections
Person Specification
Knowledge and Experience
* Knowledge of the NHS and other key agencies providing care
* Evidence of working with rotamaster and understanding the key functionality of the service including running reports
* Ability to work unsupervised
* Ability to cope in a stressful or emergency situation
* Evidence of collaborative working within teams
* Decision making and problem-solving skills
* 2 years experience of resource or workforce planning
Education
* Good Education GCSE level (or equivalent) and standard with high level of numeracy and literacy skills
* ECDL IT Qualification
Communication and Skills
* High level of interpersonal awareness and ability to work effectively with diverse individuals
* Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.)
* Accurate and efficient keyboard/data entry skills
* Excellent and professional telephone manner, with clear and confident communication
Skillls and Abilities
* Excellent interpersonal and communication skills both verbal and written
* High degree of computer literacy
* Ability to make best use of resources available with regards to rota and staffing requirements
* Ability to prioritise workload.
Personal Attributes and Abilities
* Ability to understand the limits of his or her competencies and the wisdom to seek advice when these are reached
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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