Job
Title:
Maintenance Operative
Hours & Contract:
Searles Leisure Resort is a long‑established, family‑run holiday resort located on the beautiful Norfolk coastline in Hunstanton. For over 70 years, Searles has been one of the region’s most trusted destinations for UK seaside breaks, built around a simple motto: “creating happiness for all ages.”
As part of the wider Searles Leisure Group, an independent family business operating for more than 83 years. The resort is known for its friendly, welcoming atmosphere and strong community values. The group also includes Heacham Manor Hotel and Searles Sea Tours, offering the team opportunities to be part of a diverse and growing hospitality and leisure organisation.
Searles Leisure Resort is a long‑established, family‑run holiday resort located on the beautiful Norfolk coastline in Hunstanton. For over 70 years, Searles has been one of the region’s most trusted destinations for UK seaside breaks, built around a simple motto: “creating happiness for all ages.”
As part of the wider Searles Leisure Group, an independent family business operating for more than 83 years. The resort is known for its friendly, welcoming atmosphere and strong community values. The group also includes Heacham Manor Hotel and Searles Sea Tours, offering the team opportunities to be part of a diverse and growing hospitality and leisure organisation.
42.5hours per week (yearly average) & Permanent Contract.
Job
Purpose:
The postholder will assist with the smooth and efficient running
of the Maintenance department, supporting the Company in creating a five
star, well maintained and safe environment for our customers. You will be
working as part of a small team to maintain the holiday park facilities,
caravans, lodges, Hotel and grounds. You will have a good knowledge of construction
and general maintenance as well as repair services.
With the role being potentially customer facing, you will have good
communication skills and a passion for delivering excellent customer service.
You will be working as part of the Maintenance team ensuring that the
procedures are carried out before, during and at the end of shifts, whilst
managing health and safety within the workplace.
Key
Responsibilities:
·
Carrying out general maintenance
and planned preventative maintenance tasks as requested by the maintenance
manager/supervisor or administrator, keeping detailed and up to date
maintenance records.
·
Complete repairs and install
replacement parts; reporting any changes required.
·
Maintain building accessibility
and appearance, including removing ice and snow from walkways and parking
areas, painting, and general maintenance.
·
Complete special requests such
as moving files and boxes, moving furniture, preparing rooms for meetings and
completing repairs and installing replacement parts.
·
Maintain internal and external buildings,
equipment and fixtures etc.
·
Carrying out and completing
tasks to resolve maintenance issues.
·
Maintain on-site workshop and
all tools and equipment in good working order.
·
Provide support and assistance
to the Maintenance Manager and complete tasks as directed by the Maintenance
Supervisor.
·
Report defects (equipment,
building, lighting and fabric) to the Maintenance Supervisor.
·
To perform any other related
activity, as directed by the Maintenance Manager or Supervisor, necessary to
fulfil the purpose of the role as described above.
·
Carrying out project works, such
as hire fleet refurbishment and department upgrades.
·
Maintain sewage drainage system.
·
Ensure that the operating
procedures are carried out as scheduled and records kept.
·
Carry out essential maintenance
work, equipment checks, including daily and routine maintenance and ensure
safe operation of machinery, and vehicles.
·
Maintain a clean and tidy work
area at all times.
·
Adhere to company and department policies and
procedures.
·
Be prepared to undertake all
tasks required to ensure the consistent and efficient running of the
business.
·
Liaise and cooperate with your
colleagues in all departments, maintain effective and friendly working
relationships.
·
Be aware of the effects of your
work on the customers around you (e.g., disruption, noise, inconvenience)
·
Comply to all regulations and
policies such as Data Protection Act, Health & Safety and Safeguarding,
ensure a safe working environment for all staff members.
·
To complete any training courses
and in-house training as required and participate in team meetings. Liaise
with other departments daily as required.
·
To act as an ambassador for the
business and ensure that the Company is promoted externally on all occasions.
·
Support the company’s mission
and objectives through compliance to Policies and Procedures.
·
To perform any other duties as
required.
Key
Relationships:
·
Maintenance Manager
·
Properties and Infrastructure
Teams
Education,
Training & Experience:
·
Full UK Driving Licence is
essential due to the use of Company Vehicles
·
Maintenance experience of
plumbing, electrical, carpentry and property maintenance
·
Experience of HVAC systems,
Waste Management, Electrical and Gas Safe Registered (Desirable)
·
Manual Handling skills
·
Equipment Maintenance and Plant
machinery experience (Desirable)
·
Teamwork skills and the ability
to act as the public face of the business
·
Computer literate
Disposition
& requirements:
·
Flexible Schedule, for Working
hours
·
Maintain a professional standard
of work attire
·
A passion for delivering Excellent
Customer Service
·
Enthusiastic and Energetic Team
Player
·
Ability to work independently as
well as part of a team
·
Strong Work Ethic, Organised and
with Good Timekeeping Skills
·
Fast thinking and works well in
a fast-paced environment.
·
Polite and well-mannered with
good communication skills