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Since 1792, we’ve been supplying innovative paints and coatings that help color people’s lives and protect what matters most. Our portfolio of brands – including Dulux, International, Sikkens, and Interpon – is trusted worldwide. Operating in over 150 countries, we use our expertise to sustain and enhance everyday life, believing every surface is an opportunity. We are a pioneering, long-established paints company committed to sustainable solutions and preserving the best of today while creating a better tomorrow. Let’s paint the future together.
Sales Assistant - Dulux
30 hours per week
£12.66 per hour
Dorking RH4 2EW
We encourage applications from candidates with relevant experience and expertise, even if you don’t meet all listed criteria.
Part of the AkzoNobel family, Dulux Decorating Centres has over 240 stores nationwide and is the UK’s largest paint and decorating merchant. Our brands, including Dulux, International, Sikkens, and Interpon, are trusted globally. We pride ourselves on doing things differently, supporting your success with a comprehensive benefits package and career development opportunities. Recognized as a Top 100 Employer with ‘Investors in People-Gold’ accreditation, we serve decorating professionals and DIY enthusiasts across the country.
Job Purpose
You will contribute to your store’s success by working with colleagues and the UK Sales Team to provide a memorable customer experience for professionals and DIY enthusiasts. Your people skills will help maximize sales and market share of AkzoNobel products. This part-time role involves 20 hours per week, working 1pm to 5pm Monday to Friday, with a Saturday shift (8am-12pm) every 3 weeks after training.
Job Responsibilities
* Participate in engagement planning and monthly store meetings.
* Ensure customers receive a warm welcome, informed conversations, and personalized proposals.
* Use client service tools for consistent customer experiences.
* Support the store’s monthly customer contact plan.
* Restock the shop floor according to merchandising plans.
* Load the van and plan delivery routes.
* Develop your skills and encourage colleagues through training tools.
Job Requirements
* Proven experience in customer service or retail roles.
* Enjoy working collaboratively and supporting colleagues.
* Remain calm under pressure.
What Makes You Stand Out
* Excellent communication, customer service, and interpersonal skills.
* Well-organized with an eye for detail.
* Enjoy ongoing coaching and support for career growth and skill development.
What We Offer at AkzoNobel
We provide personal development opportunities, roles with meaningful scope and impact, and comprehensive benefits, including:
* Competitive salary (dependent on experience).
* 25 days holiday plus bank holidays.
* Income protection.
* Staff discount at Dulux Decorator Centre stores.
* Employee Assistance Programme.
* Employee Life Assurance.
* Company pension scheme.
* Product discounts.
* Flexible benefits such as Gymflex, retail cards, dental cover, and more.
We have been inventing the future for over two centuries and invite you to join our team. Apply online via the provided link, and we will respond promptly.
We support a healthy work-life balance and mental wellbeing, offering flexible working options for all roles.
At AkzoNobel, we are committed to an inclusive and respectful workplace where all employees can thrive. We embrace diversity and provide training on unconscious bias to ensure fair hiring practices. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.
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