Please be aware this vacancy is for a 12-month fixed term contractThis is an excellent opportunity for a confident and organised team player to join us as a Hire Controller at our Worksop depot. This is a fast-paced, office-based role where you'll play a key part in delivering great service to our customers. You'll be responsible for processing hire requests, coordinating with our depots and transport team, and ensuring equipment is delivered on time and to specification.This role is ideal for someone who thrives in a busy environment, enjoys working with people, and takes pride in getting the details right.Key ResponsibilitiesLiaise with potential and existing clients, offering services and providing quotationsEnsure all administration is always up to dateAct as the main point of contact for customers, ensuring all queries are dealt with in a timely mannerOperate as a link between the Sales and Operational functions whilst coordinating hiresCoordinate equipment deliveries and collections with transport and depot teamsMonitor equipment availability and manage scheduling to meet customer demandUpdate and maintain accurate hire records, including hire extensions and off-hiresAssist with resolving equipment or service issues promptly and professionallyWhat we're Looking ForMust have experience in sales or customer serviceExcellent communication skills, both face to face and on the phoneCustomer focused approachExcellent attention to detailGood IT skills and familiarity with the Microsoft Office suiteKnowledge of the hire industry would be beneficial, however full training will be provided on our productsStrong organisational skills with the ability to prioritise workload under pressureA proactive approach to identifying and solving problemsAbility to work effectively as part of a team and independently when requiredWhat We Can Offer YouCompetitive salarySalary sacrifice pension25 days holiday, plus bank holidaysAdditional holiday purchase schemeFree Tool HireLife Assurance cover 3x salaryShare save schemeEye care vouchersRecommend a friend schemeLearning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where requiredCycle to work schemeLong service recognitionMy Vp discounts – a variety of discounts and rewards on thousands of well-known brandsDiscounts on HP productsEE mobile contract discount offersGym discountsHealth Shield (discounted premiums on health care cash plan)Regit Assist 24/7 accident helpline – free joiningA Little Bit About UsTPA Portable Roadways is a leading supplier of customized temporary access solutions in Europe. We specialise in providing versatile access equipment for various industries while prioritising health and safety.At TPA, we offer tailored solutions to meet your specific needs, drawing from our industry expertise in handling complex projects. Our versatile equipment is designed to adapt to diverse environments, ensuring seamless access across different terrains. Safety is our utmost priority, and we adhere to stringent standards to provide a secure working environment.We have established long-term partnerships with industry leaders, highlighting our reliability and commitment to excellence. With an innovative approach, we transform ambitious ideas into practical realities, delivering exceptional temporary access solutions.Join our dynamic team at TPA and be part of our success in providing outstanding services. Explore exciting career opportunities today and contribute to our mission of delivering exceptional temporary access solutions to our valued clients.Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.