Overview
Babouris is a multi-award winning, fully integrated investment and management platform specialising in co-living Cambridge real estate. Babouris serves three core markets: luxury branded residences, professional co-living and student accommodation, each with a unique and carefully curated brand. Experience-led, community focussed, sustainable homes in Cambridge.
About the Role
To provide comprehensive administrative support to the lettings team and ensure smooth tenancy management processes from initial enquiry to move-out. The role involves direct communication with tenants, coordination of viewings, compliance management, and general office administration.
Responsibilities
* Tenancy Management: Prepare and manage tenancy agreements, renewals, and associated documentation. Coordinate referencing, Right to Rent, and credit checks. Oversee move-in and move-out processes, including deposit registration and inventory coordination.
* Lettings Process: Respond to enquiries from platforms and prospective tenants via phone, email, and in-person. Qualify applicants, schedule and conduct viewings, and manage applicant follow-ups. Draft and publish property listings, ensuring compliance and quality. Vet tenants, collect holding deposits, and onboard new tenants with full compliance (ASTs, deposit registration, prescribed information). Manage tenancy renewals, rent increases, and contract changes.
* Compliance & Safety: Maintain up-to-date property compliance: GSC, EICR, EPC, FRA, fire safety. Track and log all certificates, ensuring timely renewals and legal adherence.
* Ongoing Tenancy Support: Handle maintenance requests, liaise with contractors, and ensure tenant updates. Issue and chase rent invoices, assist with arrears, and maintain tenancy records. Conduct mid-tenancy inspections and report findings.
* End of Tenancy: Coordinate move-outs, inspections, and deposit returns. Process deductions, refunds, and final documentation closure.
* Administrative Support: Maintain accurate property and tenant databases (e.g. COHO). Support the lettings and finance team with office admin, records, invoicing, and payments. Stay updated with lettings legislation and internal policies.
Skills & Experience Required
* Experience in property administration or lettings (preferred).
* NRLA and/or ARLA qualified.
* Strong organisational and communication skills.
* Knowledge of tenancy regulations and compliance requirements.
* Proficient in Microsoft Office, Google Suite and property software (e.g. COHO).
* Ability to multitask, work independently, and manage priorities effectively.
Job Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Administrative
How to Apply
Please apply with an up to date CV
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