Job overview
The role is responsible for matrix management of identified project team who are responsible for the definition and delivery of the Digital projects within the Trust's EPR Programme.
The teams could consist of:
1. System suppliers
2. Key project stakeholders
3. Technical resources
4. Clinicians
5. Project staff responsible for the implementation of key ITIL processes such as Knowledge Management and Change and Service Asset and Configuration.
The role has responsibility for the projects up to and including project start, implementation and transition of all projects into support. The post holder will be responsible for maintaining the project governance arrangements in order to ensure a robust audit trail of project outputs, outcomes and benefits exist by establishing and leading a Project Board structure reporting to the Line manager and relevant Boards.
The role will be responsible for the definition of all work packages needed to deliver a project and ensure that these are identified at the planning stage so they can be resource scheduled for work requirements. The role will also be responsible for ensuring that the appropriate controls are put in place to maintain the quality of services transferred into Service Operations and will work closely with the Service Operations and Service Application Manager to achieve this.
Main duties of the job
Responsible for the effective management of projects under a well-defined and managed programme. The scope of work may broadly include:
6. Scoping, planning, implementing and evaluating the delivery of IT Projects, using knowledge and experience of best practice.
7. Benefits planning, monitoring and realisation of the projects.
8. Preparing and updating project documents.
9. Matrix management of technical resources and project stakeholders.
10. Line management of project staff overseeing their performance and development.
11. Developing deliverable project plans and managing project inter-dependencies.
12. Reporting/communicating progress to the Workstream and Programme Boards external and internal governing bodies and other stakeholders.
Working for our organisation
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.
You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.
Detailed job description and main responsibilities
The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities
Responsibilities include:
13. Liaising with Line manager to schedule projects.
14. Liaising with operational teams and back-office functions.
15. Ensuring project budgets are managed effectively.
16. Monitoring project and managing risks and issues effectively on a daily basis.
17. Dealing with business sensitive information on a regular basis to shape the direction and delivery of projects.
18. Interpreting complex data to support decision-making, and the design and development of major information systems across departments and specialties.
19. Effective project change management.
20. Managing project transition to business as usual.
21. Manage business change
22. Planning and implementing Go Live and Post Go Live activities.
23. To gather requirements from users and produce specifications documents.
24. To work with Trust stakeholders to forecast, monitor and realise benefits during project implementation phase and post Go Live.
25. Scoping, planning and implementation of specialist projects which impact across clinical and non- clinical areas.
26. Set up projects, identify suitable project team members.
27. To build, motivate and inspire a sense of ownership for projects in project team. To establish and maintain strong staff commitment within the project.
28. To proactively monitor and report project progress. To manage several projects to successful implementation in parallel with each other.
29. To fully understand key drivers for change in the organisation and manage change effectively using best practice methods.
30. To ensure governance for all IT projects are established and led.
31. To identify, monitor, escalate and mitigate risks of projects.
32. To identify, monitor, escalate and resolve issues with corrective action.
33. To matrix manage project resources and influence or negotiate stakeholders where appropriate.
34. To ensure that all projects and documentation are undertaken to approved departmental standards - PRINCE2 methodology.
35. Participate in the strategic development and planning of IT projects.
36. Liaise with local primary care trusts/ suppliers and other external organizations.
37. Manage multiple projects or project work streams simultaneously. To adapt to different projects within the programme in a changing environment.
38. Provide regular reports to Line manager and other authorised governing bodies.
39. To work closely with Finance Manager and monitor progress / forecast project costs. Prepare project budget costs for submission to Board for approval.
40. Oversee installation of new equipment on projects.
41. Ensure that users of any specialised equipment have the necessary training in the correct use.
42. To plan and implement project transition to business as usual, project closure and post project reviews.
43. Work autonomously in line with short to medium term strategic goals and objectives.
44. Responsible for the design and development of policy for the management of projects within the programme/portfolio.
45. Development of policies that affects the entire trust and directorates.
KEY SKILLS / PERSONAL QUALITIES:
46. Personal presence and positive representative for the trust/department.
47. Ability to give clear, effective and customer sensitive advice. Ability to communicate IT issues to non-IT staff.
48. Enthusiasm for working collaboratively with other departments and organisations.
49. A willingness to maintain and acquire new skills in the area of project management.
50. Ability to develop effective working relationships with peers and management across the organisation.
Person specification
Qualifications
Essential criteria
51. Educated to Master’s Degree level or has equitable work based experience
52. Prince II Practitioner and/or Managing Successful Programs (MSP) or has equitable work based experience
53. ECDL or equivalent skills in operating Microsoft office applications or has equitable work based experience
Desirable criteria
54. Management qualification
Experience
Essential criteria
55. Successful delivery of large scale IM&T Projects across the hospital
56. Managing risks, issues, dependencies and constraints in projects
57. Managing project budgets and resources
58. To present information to Project Board and other governing bodies
59. Development of robust business cases
60. Project initiation through to sign off following Prince II/MSP principles
61. Forecasting, tracking and delivering project benefits
62. Managing change across all departments in a hospital
63. To adapt to different projects within a changing environment
Desirable criteria
64. Understanding of NHS Hospital Processes and practices
Knowledge
Essential criteria
65. Write comprehensive, clear specifications and project documentation clearly and concisely
66. To build strong relations with internal and external project stakeholders
67. How to Project Start, Project Initiate, Project control and Project Close
68. To lead large teams
69. To communicate complex concepts and issues clearly at executive level
70. To meet deadlines in a challenging and resource lean environment
71. To work calmly under pressure
72. Excellent negotiation and influencing skills
73. Project management controls, tools and techniques
74. PRINCE 2 processes, themes and processes
Desirable criteria
75. Knowledge of IT Infrastructure, development, support application and training principles
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.