What you'll do
You will be working on a day shift 6am - 2pmWorking 5 days in 7 (currently mon - fri) We’re on the lookout for an incredibly tenacious Shift Manager just like you to join our ever-expanding business. A great customer experience is important to us; our service combined with availability of products encourages customer loyalty ensuring continued business. This means we can continue our massive growth expansion with over 580 stores and more openings planned. And with that growth comes opportunity for career development. You'll be joining a business where we will challenge you to be the best you can be and as part of Travis Perkins plc, there is wider scope for learning and for progression.
You’ll be key to ensuring that your shift is sufficiently covered, whilst driving motivation and positive change. You will have up to 7 team leaders and over 100 colleagues on the shift and be solely responsible for the whole DC operation during your shift. Your leadership will ensure that the shift safely maximises productivity and accuracy but instrumentally, you will foster a great team culture where health and safety is the top priority and our colleagues enjoy their work and can bring their best selves every day. Health & Safety: You will engender a strong Health & Safety culture on site, ensuring that health and safety is a key priority and being managed effectively throughout your shift. This means understanding the principles and consistently managing adherance to SOP's and SSOWs, identifying trends and improvements. Operational: Leading performance through your management team, you'll ensure operational KPI’s are met, identify cost saving initiatives and implement corrective actions where appropriate to maximise the efficiency of the warehouse operation. You will produce reports and deal with operational performance in a timely manner, ensure that all the SOPs are adhered to, ensure Transport SLA’ s are met and manage the timely completion of data preparation. You will report into the leadership team, regularly communicating and raising any escalations.
Customer Focus: You'll keep the customer at the forefront of what we do, recommending & initiating improvement plans where appropriate, communicating regularly and appropriately with transport and other departments representatives both on/off site. You will contribute to the preparation of information for business commercial review meetings, ensuring you understand customer pain points and identify improvement opportunities. People: Our people are our strength and you will lead by example providing great engagement and communication, holding daily team briefings, mentoring and coaching team members to be their best. You will promote education through skills training and personal development, create and maintain a positive team culture, by actively encouraging involvement from all to improve employee experience, ensuring HR procedures are met and performance reviews are completed.
What you'll bring
1. Minimum 2 years of experience in large-scale logistics and inventory management.
2. Sound knowledge of warehouse/distribution centre operations in a fast paced business
3. Proven ability to cope under pressure and make business critical decisions
4. An accomplished leader and natural coach who commands respect, collaboration and fosters a great culture
5. Excellent verbal and written communication skills.
6. Ability to manage a large, multi-disciplinary workforce
7. Sound analytical and strong IT skills
What you'll get
You’ll find every opportunity to be yourself and to bring your personality and potential to work. Wherever you join us, and so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. And because we want to do our best for you, you’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes.
Plus, you'll receive some of the best benefits in retail. So, as well as 22 days’ holidays + Bank Holidays, company pension scheme and life assurance, we offer a bonus scheme, cycle to work scheme, save and buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards and discounts at over 1000 other retailers.
Toolstation. The story so far.
We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group, means we always have opportunities for ambitious people who want to grow with us.