Job Overview
Are you fluent in Danish? Are you available for a new position on short notice?
We are looking for a Danish Customer Service Advisor to join a global company based in Watford. This is a brand-new opportunity within a well-established business. If you have previously been considered for a similar role in Watford, please still apply – this position is not the same.
Working Hours
Monday to Friday, hybrid working (Monday & Thursday in the Watford office). Office: 08:30 – 17:00. Homeworking: 07:00 – 15:30.
Role Duration
Temporary position estimated to last between 6 and 12 months.
Location
Watford office has strong public transport links and free on-site parking.
Responsibilities
* Provide support to customers and stakeholders
* Answer inbound enquiries via telephone and email
* Manage a shared inbox
* Process customer orders
* Provide updates on stock price and availability
* Work in partnership with customers and stakeholders to resolve issues
* Run daily and weekly reports on stock and order to delivery speeds
Candidate Requirements
* Must be fluent in Danish
* Strong communication skills
* Excellent relationship building skills
* Professional and adaptable
* Commutable distance to Watford and hold UK rights to work
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