Job Description
Job Title: Admin Officer - Reading Courts
Location: Reading
Contract: Temporary (Until January 2026)
Salary: £12.36 per hour, rising to £12.53 after 12 weeks
Hours: Monday to Friday, full-time
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.
Brook Street is currently recruiting for an Admin Officer to join a respected public sector organisation within the legal sector. This position is based at Reading Courts, working for HM Courts & Tribunals Service (HMCTS)-an agency of the Ministry of Justice. HMCTS plays a key role in supporting the legal system across England and Wales, ensuring justice works for all.
Key Responsibilities:
You will join a flexible, supportive team and undertake a range of duties including:
Administration
1. Preparing case files and documents for court and tribunal hearings
2. General office duties such as photocopying, filing, and post handling
3. Updating records on internal systems and handling data entry
4. Organising meeting rooms, training sessions, and related materials
Drafting
5. Composing standard letters, notes, reports, and meeting minutes
Operations
6. Clerking in civil and family courts and tribunals
7. Supporting court users, managing schedules, and processing documents
8. Handling enquiries via telephone, email, and face-to-face
9. Assisting with projects and contributing to team meetings and improvements
10. Performing ad-hoc roles such as Jury Bailiff Officer or Health & Safety Coordinator
Casework Processing
11. Managing legal documents including court orders, fines, and claims
12. Accurately recording and interpreting court results
13. Working to performance targets for speed and accuracy
Verification & Compliance
14. Checking documentation, ensuring accuracy and compliance with procedures
15. Reviewing work completed by colleagues
Information Handling
16. Gathering and preparing statistical data, reports, and case bundles
17. Running daily team information board (TIB) meetings where required
Calculations & Reporting
18. Handling financial data, statistical reporting, and account reconciliation
19. Managing juror numbers efficiently and within budget
Customer Communication
20. Liaising with the judiciary, legal professionals, court users, and external partners
21. Providing guidance, enforcing decisions, and delivering exceptional customer service
Requirements:
22. Excellent organisational and communication skills
23. Proficient in Microsoft Office and comfortable with data entry
24. Able to work both independently and collaboratively
25. A professional and proactive approach to customer service
Please note: This role requires DBS clearance and three years of referencing.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.