Summary Are you an organised, friendly, and enthusiastic individual looking to start a career in business administration within a professional environment? A small, thriving accountancy practice is offering an excellent opportunity to gain valuable skills and experience through an apprenticeship. Wage £14,722.50 for your first year, then could increase depending on your age National Minimum Wage rate for apprentices Check minimum wage rates (opens in new tab) Salary will increase to national minimum wage for age after 12 months in learning. Training course Business administrator (level 3) Hours Monday to Friday 9am - 5.30pm (1 hour lunch) 37 hours 30 minutes a week Start date Monday 1 December 2025 Duration 2 years Positions available 1 Work Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience. What you'll do at work This role is perfect for someone keen to learn the ins and outs of an office setting, with a clear path to a long-term position upon successful completion of the apprenticeship. Ideally educated to A level standard with GCSEs in Maths and English grade 4 and above including minimum 4 other subjects, The Role: Administration Assistant (Level 3 Business Administrator) You will be the vital first point of contact for the firm, providing essential administrative and reception support to the team. This position is a great blend of customer service and focused office support. Key Responsibilities: Reception Duties: Professionally meet and greet clients and visitors, manage incoming and outgoing calls, and handle general inquiries. Office Administration: Maintain an organised office environment, manage mail and deliveries, assist with scheduling, and ensure general supplies are stocked. Data Entry & Support: You will receive specific, hands-on training to assist with data entry tasks using our specialised tax software. Document Management: Maintain accurate and confidential client records, both electronic and paper based. Team Support: Provide general administrative assistance to the accountants and office manager as required. Where you'll work CLARENCE STREET CHAMBERS 32 CLARENCE STREET SOUTHEND ON SEA SS1 1BD Training Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills. Training provider CROWN VOCATIONAL TRAINING LIMITED Training course Business administrator (level 3) Understanding apprenticeship levels (opens in new tab) What you'll learn Course contents Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required. Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks. Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate. Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge. Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department. Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues. Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation. Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required. Training schedule Remote learning, working towards a Level 3 Business Administrator apprenticeship Requirements Essential qualifications GCSE in: Maths and English plus 4 other subjects (grade 4 or above) BTEC in: Any (grade Pass) Desirable qualifications A Level in: Minimum 2 subjects (grade E or above) Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Team working A professional approach Strong desire to learn About this employer Accountants based in Central Southend https://www.arlee.co.uk/ (opens in new tab) After this apprenticeship Long-Term Future: This is intended to be a long-term position. Upon successful completion of your Level 3 Apprenticeship, you will transition into a permanent role with a salary increase to National Minimum Wage (or higher, depending on performance). Specialist Training: Full and detailed training will be provided on the use of our professional tax software, giving you a highly marketable skill. Professional Qualification: You will gain a nationally recognised Business Administration Level 3 Apprenticeship qualification. Supportive Environment: Work within a small, friendly, and dedicated team of professional accountants who are committed to your development. Ask a question The contact for this apprenticeship is: CROWN VOCATIONAL TRAINING LIMITED Sophie Chowdhury The reference code for this apprenticeship is VAC1000347538.