Overview
Elizabeth Arden represents a prestige, skincare-led approach to beauty, combining innovation, expertise and exceptional customer experience.
On-site role: This role requires full-time presence at Elizabeth Arden's Beauty Counter in Boots, Exeter. Hours: 22.5 hours per week over 3 or 4 days.
Responsibilities
* Deliver exceptional, personalised customer service at all times
* Provide expert advice across skincare, colour and fragrance, with a strong focus on skincare
* Conduct consultations and perform RDSE services confidently and professionally
* Drive retail sales and consistently work towards individual and team targets
* Engage customers through product demonstrations, storytelling and tailored recommendations
* Build strong relationships to encourage customer loyalty and repeat business
* Maintain high standards of counter presentation in line with brand expectations
* Work collaboratively with colleagues to create a positive and high-performing environment
Who you are
* Passionate about skincare and delivering outstanding customer experiences
* A strong communicator who enjoys connecting with people and building relationships
* Results-driven, with a proactive approach to achieving sales targets
* Energetic, enthusiastic and confident in a customer-facing role
* A team player who contributes positively to the counter environment
* Takes pride in representing a premium beauty brand
Qualifications
* Minimum 1 year experience in a retail or customer-facing role
* Experience in beauty, skincare or cosmetics is preferred
* Proven ability to work towards and achieve sales targets
* Strong communication and interpersonal skills
* Flexibility to work retail hours, including weekends and peak periods
What we offer
* Competitive salary with commission and performance-related incentives
* Generous staff discount and product allowance
* Access to the Red Door Academy training and development programmes
* Ongoing coaching and career progression opportunities
* Company pension and benefits package
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