Job Description
Shadowbox Studios
Shadowbox Studios is a fast-growing global studio operator with a soundstage portfolio of strategic, purpose-built, state-of-the-art soundstages in key production markets across the world, along with a robust offering of production services relevant to all physical production needs.
At Shadowbox, we curate environments that unearth the best in production from scout to strike. We exist to elevate studio services and deliver white-glove production experiences. Our team creates a production-focused studio experience while leveraging our network of global content relationships to maximize both occupancy and return rates at each Shadowbox-managed facility.
With decades of studio management experience, we understand each studio site is unique and nuanced. Through each triumph and challenge, we remain collaborative, dependable, and reliable partners. Whenever production issues arise, we know how to solve them.
Overview
Reporting to the Studio Operations Manager, the Studio Runner is key to the day to day running of the studio and is necessary for meeting client expectation. The Studio Runner is responsible for maintaining a clean, tidy, well-presented site, providing general support to studio operations, ensuring smooth day-to-day logistics and assisting production teams, facilities staff, and office personnel.
This is a customer facing role where attention to detail is crucial when carrying out daily tasks such as facility / room setup and grounds clearance. The Studio Runner is essential in supporting productions, equipment management, and operational workflows.
Job Responsibilities - What You'll Do
* Monitor and maintain a high standard of cleanliness throughout the studio site
* Litter pick, clean, sweep and de-weed all roads and pathways, car parks, external lighting and signage.
* Responsible for the furnishing of all Studio facilities in line with customer expectations.
* Customer liaison/support.
* Stage, gantry and workshop cleaning.
* Responsibility for the distribution of door/parking signs.
* Checking of studio facilities before and after use by production
* Assist in the moving of tenant or production companies and any other duties deemed appropriate by line management.
* Reporting and removal of fly tipping and scrap items left on the studio lot.
* Carrying out ad hoc gardening tasks as required.
* Snow and ice clearance/gritting when required.
* Monitoring, transporting and emptying of bins.
* Assist with setting up and breaking down production spaces, ensuring all areas are clean and ready for use and checking the facilities before a production moves in.
* Support studio staff by delivering documents, and other materials between departments
* Maintain organisation and cleanliness in all studio spaces, including common areas and storage rooms
* Help track and restock studio supplies, ensuring necessary materials are always available
Cleaning
* Furniture/cupboards/appliances etc.
* Collect rubbish from Facilities when appropriate as per customer or studio management request.
Administration
* Co-ordination and, maintenance and security reporting i.e., insecurity of buildings, damage and skip removal and maintaining of Studio Assets
* Logging jobs and completing field service reports on PDA using inhouse loc8 system.
* Phone/office cover- give out basic site information and answer queries as required or offer alternative help.
* Assisting is producing Studio passes in conjunction with the Security team
Vehicles
* Maintain, clean and report any issues with electric vehicles.
Qualifications - What You'll Bring
Required
* 0-2 years of experience in a studio, production, or operations support role
* Always provide first class customer service.
* Must hold a full driving license
* Desirable commercial industry experience and knowledge of sector.
* Excellent ability to work to tight deadlines and under pressure.
* Strong team player and orientation towards teamwork.
* Excellent attention to detail.
* Excellent communication and confidence skills.
* The ability to trouble-shoot problems and think laterally.
* A natural forward planner who critically assesses own performance.
* Reliable, tolerant, determined and flexible.
* Dependable and punctual
Preferred
* A levels/ Hons in film/ TV
* Experience in a film, television, or media production environment
* Familiarity with basic studio operations and equipment handling
* Good literacy
* Self-Driven
* Results Oriented
* Confident Communicator