Job description:
Manage our Contracts Team, reporting to senior management.
How to Apply
* Click the Indeed 'Apply Now’ button.
* Include a covering message or email us at jobs@solutionscloud.uk to introduce yourself. Applications without a covering message or email will not be considered.
Company Overview
Solutions for Accounting is a trusted, well-established SaaS business with over 28 years of experience helping organisations optimise their Finance and ERP systems. Our collaborative culture and customer-first values are at the heart of everything we do.
We enable businesses to gain greater control and deeper insights through leading cloud-based management solutions. Our commitment to expert training and exceptional customer care is central to our success.
As an innovative, forward-thinking company, we are proud to be experiencing significant growth in annual recurring revenues, and our contracted customer base now extends beyond 1,200 businesses.
We are now looking for an enthusiastic and driven Contracts Manager to join our team and take the lead on maximising retention and driving efficiency, whilst maintaining an outstanding customer experience.
You will oversee & be responsible for:
* The renewal workflow process, ensuring all renewals are processed accurately and on time
* Providing data-driven insights and scenario modelling for renewal deals to support account management in strategic decision making
* Monitoring and tracking renewal pipelines, providing forecasting support and reporting on renewal performance to leadership team and vendors
* Working with the Internal Customer Success team to identify potentials risks within renewal contracts (pricing/terms/utilisation) and proactively recommend migration approaches
* Reinforcing process discipline by maintaining accurate records of all renewal opportunities and driving operational improvements
* Contributing to continuous improvement of renewal strategies by analysing historical outcomes, win/loss patterns and discounting trends
* Owning debtor management for renewals
Skills & Personal Qualities Required:
* Strong commercial awareness
* Strong negotiation skills
* Strong analytical and problem-solving skills with the ability to assess financial and contractual risks
* Excellent organisation and time management abilities; capable of managing multiple renewals simultaneously
* Thorough attention to detail
* Strong written and verbal communication skills for clear documentation and cross functional collaboration
* Proficiency in CRM systems and Microsoft Office suite of applications
Preferred Experience
* Experience in supervising and leading a team
* Prior experience in renewals operations, deal desk, sales operations, contract administration, or business operations
* Exposure to financial modelling, pricing analysis or revenue forecasting
* Experience working cross functionally in a fast-paced SaaS company
Package & Benefits
We offer a competitive salary and benefits package tailored to attract the right candidate, including:
* Private Healthcare
* Company Bonus Scheme
Additional Information
This role is primarily home-based, with occasional visits to our offices in Derby & Sutton Coldfield.
Job Types: Full-time, Permanent
Benefits:
* Company events
* Company pension
* Enhanced maternity leave
* Private medical insurance
* Sick pay
* Work from home
* Work Location: Hybrid remote in Derby DE65 6DW