Overview
cutting edge. The opportunities available will cover all aspects of supporting busy operations teams, including building relationships internally and externally, supporting customer proposals and/or sales/aftermarket, working on streamlining processes to drive efficiency and developing materials for customer events.Your role could focus on enhancing customer experience and operational excellence. As a placement in Customer Operations Team, you will play a pivotal role in streamlining our operations to enhance customer experience and operational efficiency. This position is designed to integrate the principles of SQDC (Safety, Quality, Delivery, Cost), Voice of the Customer, Profitability and Cash, and our FLIGHT DECK (GE's proprietary operating model) fundamentals into your daily activities, providing a comprehensive learning experience in an aerospace commercial environment.
Roles snapshot
There are a number of different types of roles within Commercial Operations, here is a snapshot of each:
* Field Services - you will play a key role in supporting the team with administrative, commercial, pricing, and metrics-related tasks.
* Customer Operations - Customer Order and Fulfilment. Supporting shop induction through Contract Review of all incoming work. Understanding business contracts, supporting new customer onboarding and resolving customer queries amongst other things.
* Commercial Operations Team - you would be supporting business operations, including sales and programs, through the business deal process. Collaborating with the team to drive lean process improvements and enhance the customer experience and developing knowledge of the aerospace industry.
* Commercial Operations Fulfilment- you will support the OE & Spares customer operations team by processing & resolving customer queries. You will provide a pivotal role in supporting the daily transactional processes in order to fulfil our customer requests, A placement at GE Aerospace is an opportunity to learn while doing. At GE Aerospace, you'll work with business leaders in an atmosphere that will develop you, while doing work that makes an immediate impact.
Total RewardAt GE Aerospace we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice, and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible.As a new joiner to GE, we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs.
* Non-contributory Pension
* Life Assurance
* Group income protection
* Private medical cover
* Holiday Hourly equivalent of 26 days, with flexible option to buy or sell
Currently studying a Business Management/ Finance/ Accountancy/ Economics related Bachelor's or integrated Master’s degree
* Keen interest in Business Operations
* On course to achieve a 2:1 degree or above
* To be in your penultimate year of study and returning to education post placement
Desired Characteristics
* Able to roll up your sleeves and get involved in projects
* Organised & able to work towards deadlines
* Inspired and curious to learn
* Strong verbal and written communication skills
* Able to take ownership for projects
* Analytical and problem-solving skills
* Proficient in Microsoft Office
* Able to work as part of a team
You will be guided by structured goals and objectives and will have responsibility to deliver on inspiring projects supported by your People Leader and team around you. We will guide you throughout the year to ensure you make the best of your GE Aerospace experience. Your People Leader will offer coaching and mentoring, and you will be provided with the opportunity to connect with other placement students across the UK.This opportunity is offered in our Gloucester (Dowty, a GE Aerospace company) site.Dowty, a GE Aerospace company, is based in Gloucestershire. It is a world-leading supplier of electronically controlled, composite propeller systems for A wide range of civil and military applications, including commercial airliners and military airlifters to multi-role seaplanes and marine hovercraft.Key programs include the Lockheed Martin C-130J, the De-Haviland, Dash 8-400 and the Leonardo C-27J.Operated by a highly skilled workforce, Dowty's' in-house
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