Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

Expression of interest - customer service and complaints assistant - go.compare

Cardiff
Future
Assistant
Posted: 19h ago
Offer description

Go.Compare are award-recognized insurers that have made insurance easier, provided great products, and delivered outstanding customer service during the last year.

What You'll Be Doing...

Fancy a new customer service advisor job, working for an award-winning price comparison website?

Do you want to work for a customer-centric organisation that puts its people and customers at the heart of everything it does, encouraging entrepreneurial ideas and accountability at all levels? Do you enjoy problem solving and helping people when they need it most?

If the answer is yes, then this could be the exciting new opportunity you've been looking for!

As a Customer Service Advisor, you will be the primary point of contact between the business and our customers. You will support customers while they complete their online comparisons, offer clarity on product information, and help customers take advantage of special offers available.

Experience That Will Put You Ahead Of The Curve...

* You are a best-in-class customer service operator with experience supporting customers within a contact centre environment or face-to-face.
* Experience communicating effectively with customers via telephone and digital channels such as email, live chat, and social media.
* Proven general IT skills such as Word, Excel, Google Suite.
* Excellent attention to detail.

What's In It For You...

The salary for this position is up to £25,000 per annum.

This is a hybrid role based at our Cardiff office, working three days from the office and two from home.

* Uncapped leave, as we trust you to manage your workload and time.
* When we hit our targets, enjoy a share of our profits with a bonus.
* Refer a friend and get rewarded when they join Future.
* Wellbeing support with access to our Colleague Assistance Programmes.
* Opportunity to purchase shares in Future through our Share Incentive Plan.
* Plus more great perks based on your location.

Internal job family level P7.

Who are we?

We're Go.Compare, part of Future PLC.

You've probably heard of us — we're a price comparison site passionate about finding our customers savvy insurance deals. We're part of Future PLC, one of the 250+ brands within Future publishing, embodying all the Future values.

We pride ourselves on being a fun but fair place to work, with flexible hours and plenty of perks, thanks to the Future community teams' efforts to ensure each team member is treated equally. We only collaborate with trusted partners and are authorized and regulated by the Financial Conduct Authority.

A team of bright-eyed insurance experts launched Go.Compare in November 2006, and we're still going strong. Based at our Cardiff office, we've worked on securing the best deals for our customers, partnered with the Welsh Rugby Union, crafted engaging TV ads, and more.

Our Future, Our Responsibility - Inclusion and Diversity at Future

We embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. We're building a workplace where everyone feels valued, respected, and empowered to thrive.

When hiring, we keep it fair and inclusive, welcoming talent from all walks of life. It's not just about what you bring to the table — it's about ensuring the table has room for everyone.

Because a diverse team isn't just good for business. It's the future.

Please let us know if you need any reasonable adjustments so we can give you the best experience!

Find out more about Our Future, Our Responsibility on our website.

#J-18808-Ljbffr

Apply
Create E-mail Alert
Job alert activated
Saved
Save
Similar job
Assistant f&b manager
Cardiff
Clayton Hotel Cardiff
Assistant
Similar job
Assistant business partner
Cardiff
Certain Advantage
Assistant
Similar job
Assistant business partner
Cardiff
Certain Advantage
Assistant
See more jobs
Similar jobs
Administration jobs in Cardiff
jobs Cardiff
jobs Cardiff
jobs Wales
Home > Jobs > Administration jobs > Assistant jobs > Assistant jobs in Cardiff > Expression of Interest - Customer Service and Complaints Assistant - Go.Compare

About Jobijoba

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by Job Title
  • Jobs by Industry
  • Jobs by Company
  • Jobs by Location
  • Jobs by Keywords

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2025 Jobijoba - All Rights Reserved

Apply
Create E-mail Alert
Job alert activated
Saved
Save