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We are currently seeking to appoint a permanent Senior ICT Technician. Applications are invited from experienced ICT technicians to join our team. Under the guidance of the Senior Network Manager, you will provide excellent IT support and customer service to our schools and Head Office staff.
You will be based at SET Head Office located at Kidsgrove Secondary School and must be able to travel across a cluster of schools in Stoke, so a full driving licence and access to a vehicle are required. Schools include, but are not limited to, Portland TV, Portland BB, Kidsgrove Primary, Seabridge Primary, and The Meadows, Blurton.
The post holder will also support Trust-wide IT projects such as network migration for new academies, expanding the Office 365 platform, and other central systems.
Main responsibilities:
1. Provide onsite support at schools as needed, including supporting project work and covering staff absences.
2. Use the IT Helpdesk effectively to assist end users, prioritize workload, and record activities.
3. Update existing system documentation or create new documentation for changes.
4. Support daily tasks such as checking security logs, reviewing email quarantine, and monitoring backup logs, taking action as required.
5. Assist with infrastructure elements like physical and virtual servers, and networking devices to ensure network, data, and application security and availability.
6. Contribute to the investigation, design, development, and implementation of new IT systems under senior team guidance.
7. Support the development and maintenance of Office 365 tools such as SharePoint, OneDrive, and Microsoft Teams for Education.
8. Mentor and support other IT Technicians.
Shaw Education Trust is a growing group of dynamic academies dedicated to providing quality education to children of all ages and abilities. Our staff are committed to ensuring every child has the opportunity to succeed, regardless of background or starting point.
Our values include:
To Be Pupil and People Centred, To be Best in Class, To be Accountable, To be Innovative, To Act With Integrity
We focus on high achievement and believe in equal opportunities for all. We aim to harness the power of our people to create positive change for our students, working closely with children, leaders, teachers, and support staff to develop their potential. Education should be vibrant, innovative, and adaptable, fostering creativity and entrepreneurial spirit.
We provide a supportive environment with high-quality training and research opportunities to help our staff grow professionally. Despite our collective identity, each school maintains its unique character, supported by a system of autonomy and oversight through our Trust Board and Academy Councils.
Our schools span from Birmingham to Bury, supporting students from diverse backgrounds and socioeconomic statuses, ensuring equal access to high-quality education.
Employee benefits include:
* Support for the Local Government Pension Scheme (Support Staff) / Teachers Pension (Teaching Staff)
* Generous holiday entitlement starting from 37 days, rising to 39 days after 5 years, including Bank Holidays, for full-time, all-year staff
* Electric Car Scheme
* Medicash Health & Wellbeing Plan
* DiscountForTeachers scheme with exclusive offers
* Free Eye Tests
* Cycle to Work scheme
* Access to our Institute of Education for professional development
We value our staff and are committed to providing a rewarding employment experience.
Working hours: 37 hours per week, full time, all year
Location: SET Head Office at Kidsgrove Secondary School with travel to schools in the Stoke area.
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