About the Role
Are you passionate about combining operational expertise with digital transformation? Ready to play a key role in modernising a vital business function? We’re looking for a Senior Fleet Support Associate to help lead the evolution of our Fleet operations — driving automation, enhancing data insights, and supporting sustainable fleet initiatives.
What You’ll Be Doing
1. Digital Transformation & Automation
* Lead the adoption of digital tools and automated workflows.
* Build dashboards and reporting tools for real-time insight.
* Integrate data sources and champion emerging technologies like AI and telematics.
* Support the team in using systems effectively and maintaining data quality.
2. Operational Management & Compliance
* Manage key fleet activities including servicing, MOTs, insurance, and driver compliance.
* Monitor KPIs and identify risks, trends, and opportunities for improvement.
* Oversee telematics and driver behaviour systems.
* Maintain accurate, audit-ready documentation across the fleet.
3. Financial & Supplier Management
* Review invoices, contracts and POs, supporting cost accuracy and forecasting.
* Help evaluate supplier performance and identify cost-saving opportunities.
* Maintain digital cost records to support budgeting and sustainability reporting.
4. Sustainability & Innovation
* Support EV rollouts, charging infrastructure, and eco‑driving initiatives.
* Analyse emissions data and help drive low‑carbon transport solutions.
* Work with ESG teams to embed sustainable fleet practices.
5. Leadership & Collaboration
* Act as a subject matter expert across systems, compliance, and data.
* Build productive relationships with internal teams and external suppliers.
* Deputise for the Fleet Manager when required.
* Contribute to cross‑departmental digital transformation projects.
What We’re Looking For
6. Experience & Knowledge
* Previous experience in a Fleet role – essential
* Strong understanding of fleet operations, systems and compliance
* Experience in digital transformation, automation or process improvement
* Project management experience
* Use of AI for operational efficiency is highly desirable
7. Skills & Abilities
* Strong communicator who can work confidently at all levels
* Analytical thinker with excellent problem‑solving skills
* Quick learner who takes ownership and gets things done
* Able to build relationships quickly and work collaboratively
* Proactive, curious, and able to see the bigger picture
8. Qualifications
* Strong Microsoft Office skills, particularly Excel (Intermediate/Expert) – essential
* ITIL Foundation – desirable
Why Join Us?
You’ll have the opportunity to significantly influence how our Fleet function evolves — driving modernisation, delivering meaningful operational improvements, and contributing to our sustainability goals. This is your chance to make a genuine impact in a forward-thinking, collaborative environment.
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