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Customer service advisor

Normanton
Customer service advisor
£28,000 a year
Posted: 30 July
Offer description

Customer Experience Coordinator £26-28k Normanton, Wakefield A varied and interesting temporary to permanent role combining administrative and telephone-based duties. It will temp for around 2 months before becoming permanent. You need good administration skills and you need to be a strong communicator. A car driver essential due to location. Great firm to work for! The Role: The role combines the use of good admin skills whilst controlling the process of all damage recharges, booking repairs into the body shops etc. You need very good organizational skills. Contract Information: Hours: 8am to 5pm 1 hour lunch Salary: £26 - £28,000 per annum dependent on experience Location: Normanton (Car driver essential) Job Type: Temp to Perm (2 months temp then permanent) Responsibilities: Working within the fleet team you will undertake a range of admin tasks using excellent attention to detail to update records and input data Working on Excel and need to use competently Any experience within a mechanical industry (vehicles, lifts ,repair shops etc ) would be great but not necessary as full training will be given Communicating with other teams and sometimes externally Inspect vehicles on return to Depot for Off Hire and report any damages identified in line with the company procedure Inspecting new vehicle deliveries and ensuring all appropriate documentation is present, correct and distributed to the correct area of the business Assist Vehicle Technicians and Hoist Engineers with vehicle damage identification Carry out vehicle audits and daily availability reports Always maintain professional and courteous conversational dialogue when speaking with staff and customers whilst on site Any other ad-hoc duties. Experience, skills set and/or qualifications: Excellent written and verbal communication skills Car owner essential they are tricky to get to on public transport Good admin experience and ability Excellent attention to detail Well organised Solid knowledge of Microsoft Office programs including Excel Good interpersonal skills Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30-day period and contact you via any method of contact you have listed on your application.

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