Overview
At Fitshop UK, we have an excellent opportunity for a part time Retail Sales Advisor based at our Birmingham store. We believe it is important to provide quality support for our Customers. We need our Retail Sales team to be confident, polite and personable individuals with outstanding communication skills to provide a first class Customer journey in store (and on the telephone/web chat when appropriate).
Benefits
* Uncapped Bonus
* Full training
* 37.5 hour contract
* 30 days per annum paid holiday (inclusive of bank holiday allowance, pro-rata for part time)
* Pension scheme
* Life Insurance (4x annual salary post probationary)
* Generous staff discount
Retail Sales Advisor Key Responsibilities
* Ensure a first class customer journey and in-store sales experience by being approachable and delivering friendly customer service
* Achieve and exceed daily, monthly and annual sales targets
* Build an in-depth knowledge of our products and services to enable outstanding support for customers
* Confidently manage the full customer journey with ease to delight customers, impact our Trustpilot score positively, and encourage repeat business
* Work with the store manager and assistant manager to replenish stock, visual merchandising and keep stock clean and well presented
* Support with stock checks and changes to shop layout as directed by the retail management team
* When trained, comply with cash handling requirements, cash reconciliation and banking procedures
* Support by bringing ideas and implementing footfall driving activities such as demonstrations, price promotions and other marketing activities
* Maintain a safe environment on the shop floor for the team and customers
* When trained, be a key holder for the store and adhere to security and safety requirements
* Continuously improve personally; constantly strive to grow and develop self and team; deliver and support relevant training and preparation of manuals
Who You Will Work With
In addition to working with a great store team, you will connect with other retail stores, sales, customer care and our warehouse team.
You Will Need
* Maintain a calm, confident and enthusiastic manner when dealing with customers
* Make recommendations to customers and close sales
* Possess confident communication skills, both written and verbal
* Understand the customer journey and how to create a welcoming store environment
* Generate sales effectively
* Work collaboratively as part of a wider team
* Use own initiative and be self‑motivated
Above all else, you will need to be a great communicator who puts our customers at the centre of everything we do.
#J-18808-Ljbffr