Overview
Reporting to the Head of Operations, you'll support and guide Branch Care Managers to deliver outstanding care and compliance across multiple locations. You'll be accountable for operational performance, people development, quality, and growth - ensuring your services meet both CQC standards and Helping Hands' expectations.
Responsibilities
* Lead and support branch teams to deliver high-quality, person-centred care
* Maintain full compliance with CQC regulations and internal quality standards
* Manage performance across services, identifying risks and opportunities
* Support local recruitment, onboarding, and workforce planning
* Oversee delivery of both visiting and live-in care from each branch
* Foster a culture of accountability, care, and continuous improvement
* Collaborate with central teams including HR, Quality, Finance, and Training
Qualifications
* Leadership experience in a regulated industry (e.g. care, pharmacy, dental, health services)
* Strong understanding of compliance and service delivery frameworks (e.g. CQC)
* Ability to influence, coach, and build high-performing teams
* Commercially minded with operational awareness
* Excellent planning, communication, and problem-solving skills
* Full UK driving licence and flexibility to travel frequently
Benefits
* At Helping Hands, we're one of the UK's leading providers of home care. We're now looking for an experienced and driven Area Care Manager to oversee a group of branches delivering both visiting and live-in care across a key region - including Chelmsford, Southend-on-Sea, Enfield, Basildon, Brentwood, and surrounding towns.
* £55,000 - £60,000 salary + £5,500 car allowance + bonus
* Field-based, visible leadership role with genuine impact
* Autonomy and support from an experienced Head of Operations
* A purpose-led company culture with people at its heart
* Opportunities for progression and development
Apply Today If you're an experienced leader from a regulated background ready to step into a high-impact role, we'd love to hear from you.
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