Overview
Nuix creates innovative software that empowers organisations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence.
Location
London (UK) – candidate is required to attend the office a minimum of 3 days per week but may elect to work remotely for the remaining days.
Key Responsibilities
* Partner with the Sales team to close new and upsell business by understanding pain points and showcasing Nuix-aligned approaches.
* Drive and support large complex solution sales, generally >$250k ACV, focused mainly within the UK and Central Europe, with occasional other EMEA coverage.
* Collaborate and win as a team (Pre‑Sales and Sales Reps) and support with knowledge sharing by mentoring others.
* Be part of a team who thrives in meeting and presenting to new prospective customers.
* Conduct solution demonstrations for existing and prospective customers: onsite, at industry specific events or via teleconference.
* Educate prospective customers on Nuix offerings and solutions through events and marketing initiatives.
* Participate in meetings with customers and support Sales in handling objections or asking challenging questions to move sales opportunities forward.
* Align solutions with customer business problems through effective Technical Discovery and Scoping, including scoping work for large tender/RFx.
Technical Proficiency and Collateral
* Bridge the gap between technical and non‑technical stakeholders by converting business and technical requirements into actionable outcomes.
* Proficient in the Nuix technology stack, products and solutions and hands on with technology.
* Design and deliver proof of concepts (PoC) tailored to meet prospective customers’ business, functional and technical requirements following Project Management methodology.
* Design and deliver solutions to customers, from documentation of software/hardware recommendations and workflows to deployment of the Nuix solution and conducting knowledge transfer and consultation sessions and complete technical validation.
* Learn and maintain expert knowledge of Nuix solutions and workflows, including deployment and best practices.
* Generate presentations, project plans and other technical and workflow summary documentation as needed.
* Create standard demonstrations and presentations in partnership with the product leads.
* Create and customize internal and external collateral to support our customers’ use of Nuix solutions.
* Develop/maintain familiarity with the use and setup of common virtual and physical Nuix system configurations.
* Build and sustain expert knowledge of common customer and industry specific use cases and business challenges.
* Work with our Professional Services and wider Technical Community to maximise customer satisfaction and optimisation.
* Become a link between customers and the Nuix Product/Development teams to drive solution development in alignment with the customer’s vision.
Skills, Knowledge and Expertise
* Bachelor’s degree, preferably in computer science/business related field.
* 5 years’ minimum experience in eDiscovery/Digital Forensics, including experience with industry standards for processing, analysing and reviewing data.
* Experience with using, deploying, supporting and troubleshooting one or more of the following platforms: Nuix, EnCase, FTK, Magnet, Axcelerate, Relativity, Clearwell, Concordance.
* Enterprise‑level business project experience with strong process, analysis, design and documentation skills.
* Strong interpersonal skills with superior verbal and written communication skills.
* Demonstrated problem‑solving ability and attention to detail to deliver high‑quality output while meeting deadlines.
* Ability to collaborate and communicate effectively across multiple time‑zones.
* Capability to manage competing priorities.
* Experience with SQL, virtualization (VMWare), ElasticSearch, or Graph Databases is beneficial.
* Expertise in one or more coding languages (Java, Python, Ruby) is beneficial.
* Fluency in EU languages: specifically German, Spanish, French, Italian is a plus.
Equal Opportunity Employer / Accommodations
Nuix is an equal opportunity employer including for Veterans and People with Disabilities. We welcome all applications and are a flexible employer. We strive to make any required adjustments where possible to make the process fair and equitable for everyone. If you need any accommodations throughout the interview process, please note this in your job application.
About Nuix
Nuix is on an incredible journey of transformation, aligning our strengths with our ambitions to pursue greater opportunities. To find out more about who we are and what we are doing, please visit https://www.nuix.com/.
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