About you
We are looking to recruit an individual with:
1. Demonstrable experience in administration in a higher education institute developing and working with HE policies and processes.
2. Understanding of research degrees and experience of working in PGR administration.
3. Experience of dealing with student related matters, e.g. student queries, complaints, appeals.
4. Experience of leading the training and implementation of new procedures and processes.
5. Experience in using student administration software packages and databases.
6. Excellent interpersonal skills and the ability to liaise with a variety of people, including students, staff and senior academics.
7. Excellent written communication skills, e.g. ability to draft reports, minutes, procedures and policies.
8. Ability to provide high quality, professional and effective customer service to a range of internal and external stakeholders.
Qualifications
Essential:
9. Degree qualification or equivalent
Desirable:
10. Postgraduate or professional qualification
Department
The Postgraduate Research administration team is part of the Graduate School, which is located in the Directorate of Research and Knowledge Exchange. It is based on the Waterside campus and provides support to students and staff.
The PGR admin team has a broad remit of providing effective and efficient administration for PGR student processes (enrolment, transfer, submission, examination) while focussing on providing a high-quality student experience. It supports Research Degrees Committee, Research Degree Boards, Research Ethics Committee and other institutional working groups, boards and committees.
The team works closely with all Faculties and Services across the University to champion PGR student matters.
About Us
At the University of Northampton, we are committed to supporting aspirations, creating opportunities, and delivering meaningful impact. Our people are at the heart of everything we do, and we foster a progressive, inclusive environment where excellence thrives for our students and staff.
Our People
Our staff are our greatest asset. We are dedicated to building an inclusive community that values diversity, promotes wellbeing, and supports personal and professional growth. By developing a first-rate People Strategy, we aim to attract and retain top talent, enhance career progression, and ensure that every colleague feels empowered to achieve their best.
Our Values
11. Inclusivity: We celebrate diversity and ensure that everyone has the opportunity to excel.
12. Sustainability: We are committed to becoming a net zero carbon institution, taking collective action for the benefit of society and the environment.
13. Aspiration: We strive for excellence in all we do, empowering our staff, students, and partners to reach their highest potential.
14. Trust: We build relationships based on respect, transparency, and shared goals.
Together, we are creating a future where our community, our work, and our impact truly make a difference.
Right to Work
All candidates will be required to provide proof of their eligibility to work in the UK during the interview process. The University is open to considering Skilled Worker visa sponsorship, provided that the eligibility criteria of the points-based immigration system are met.
Equality
We welcome applications from individuals from underrepresented groups.