Job Purpose This role is the strategic and operational lead on all matters relating to the Revenues and Benefits Service encompassing Council Tax, Non Domestic Business Rates, and Housing Benefits. Ensuring that the customer is at the heart of our services. Delivering high-performing, well-managed Revenues and Benefits services and that the Councils policy objectives in relation to Revenues and Benefits are determined and met. Key Accountabilities Councils Lead technical expert on all matters relating to Council Tax, Business Rates & Benefits Help formulate Council Policy in relation to these Services, working with Councillors (and having delegated powers directly from Councillors) and monitor adherence to policy Appoint, monitor and contract manage contractors who run much of the Council Tax, Business Rates & Benefits Service Appoint, monitor and manage other agents and staff who help in the billing, appropriation and collection and maximisation of the Councils income (External collection Agents, Rates finding Agent, Cashiering, banking, Invoicing & Credit Control functions) Ensure all central government returns are completed correctly and on time (Benefits Subsidy returns are necessary to achieve approx. £40 million per annum and Council Tax and Business Rate returns ensure the correct accounting of over £300 million of income per annum)