Job Title: Cafe Bar Manager
Hours: 24 hours per week
Rate of Pay: £ per hour
Location: Blackpool
About the Role
Are you a dynamic, customer-focused individual capable of managing a team effectively while maintaining high standards of service and quality? Bannatyne is seeking a Cafe Bar Manager to join our team!
Our Perks
* B-Fed - complimentary lunch or breakfast
* Flexible schedule
* 28 days annual leave, increasing with tenure
* Free gym membership
* Complimentary gym membership for another person (after 2 years of service)
* Discounted Spa Treatments - 30%
* Discounted Spa Goods - 20% ELEMIS Products
* 50% Discount on Meals and Beverages at the cafe/bar
* Career & Personal Development training
* Mental Health, Well-Being, and EAP Services
* Length of Service Awards
* Staff Awards and Bonuses
* Discounted entertainment and shopping
A Typical Day
* Oversee daily operations of the cafe bar, ensuring efficient service and health & safety compliance
* Supervise and coordinate cafe bar staff, including scheduling, training, and performance management
* Foster a positive team environment promoting professional growth
* Provide exceptional customer service, handle inquiries, complaints, and feedback professionally
* Manage inventory, monitor stock levels, and minimize waste
* Ensure high standards in food and beverage presentation
* Develop strategies to improve customer satisfaction
* Manage the cafe bar budget, controlling costs and maximizing profits
* Maintain cleanliness and organization, report maintenance issues
* Handle cash transactions and maintain accurate financial records
* Plan and execute promotional activities to attract members and increase sales
* Meet or exceed KPIs such as sales targets and customer satisfaction scores, qualifying for performance bonuses
* Support the Club and work Duty Management shifts, overseeing the club during these times
Requirements
* Proven experience in a cafe or management role within hospitality or food & beverage industry
* Level 2 Food Safety and Hygiene Certificate
* Excellent customer service and interpersonal skills
* Strong leadership and team management abilities
* Financial acumen and experience with budget management
* Knowledge of health and safety regulations
* Ability to work under pressure and manage multiple tasks
* Proactive, results-driven, highly organized, with attention to detail
* Flexible, adaptable, with strong problem-solving skills
* Ability to work flexible hours, including weekends and holidays
Desirable: Knowledge of theme nights, party nights, and organizing member events.
Why Bannatyne?
We are committed to creating an inclusive, positive work environment with opportunities for professional development and a supportive team culture.
As a Cafe Bar Manager, you will lead a dedicated team, deliver exceptional service, and contribute to our food and beverage success. If you're passionate about hospitality and eager to make a difference, apply today and join the Bannatyne family!
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