Job Description
Our Vision: Continue to be the leading UK mobile infrastructure services company.
Our Mission: To be famous for excellence in delivery, embracing transformation with our people and our customers at its heart.
We are at an exciting time in our company’s development. We've come a long way since we were first formed in 2012. From the rollout of new technologies and managing complex legislation affecting the industry, we are leading the conversation on innovation and developing sharper solutions to serve our customers better. We collaborate as a team to meet the high standards expected of us and demand the best of ourselves through our values
About the role
To be first point of contact for all Customer Orders into Cornerstone, responsible for receiving, validating, accepting or rejecting order requests into the business, using a pre-defined validation criterion and SLAs to ensure works requested are within Cornerstone scope and budget. Work with internal & external stakeholders to build and maintain relationships to ensure effective project delivery.
Key Responsibilities
Service Order Request Processing (SOR) & Impact Assessment’s (IAR)
1. Efficiently manage all incoming Service Order Requests.
2. Use key business reports and financial data to veri...