Administration Assistant
Location: Tunbridge Wells
Are you an experienced and well-organised administrator looking for a role where you can make a real impact? We are seeking an Administration Assistant to support the smooth delivery of installation projects, working closely with internal teams and third-party service providers. You will play a key role in ensuring customers receive a seamless and professional service, supporting two Installation Coordinators and contributing to the efficiency of the wider operations function.
Key Responsibilities
1. Process new installation orders and manage the installation diary for allocated customer accounts
2. Oversee the administration involved in installation work and key account projects
3. Liaise with third-party installers across the UK to coordinate resources and maintain service quality
4. Confirm installation details (location, type, requirements) and manage the process from start to finish
5. Verify product kit requirements and issue Vehicle Installation Guides
6. Maintain regular communication with customers, installers, and internal stakeholders
7. Review job sheets submitted by field engineers to ensure accuracy and completeness
8. Work closely with Installation Coordinators, Account Mana...