IT Support & Web Specialist
The Opportunity
We're looking for an
IT Support & Web Specialist
to join our growing support team. In this role, you'll provide a mix of
IT helpdesk support
and
web/domain administration, working directly with clients and internal teams to resolve issues quickly and effectively.
If you've got experience in IT support, enjoy problem-solving, and want to expand your skills into
web hosting and domain management, this role offers the perfect platform.
What You'll Be Doing
Providing
1st/2nd line technical support
across IT, email, and web systems
Troubleshooting and resolving
end-user issues
via phone, email, and ticketing system
Managing and configuring
DNS records, domains, and hosting environments
Supporting
email setup, migrations, and administration
Assisting with
website configuration and monitoring
Maintaining accurate
support documentation and technical logs
Liaising with clients to provide updates and ensure a
high level of service
What We're Looking For
Previous
IT Support / Helpdesk experience
(1st or 2nd line)
Understanding of
DNS, domains, and email administration
Familiarity with
Windows desktop/server environments
Knowledge of
web hosting platforms or WordPress
(desirable but not essential)
Strong
customer service and communication skills
A proactive problem-solver with attention to detail
Training & Development
Full training on company systems and processes
Opportunities to expand into
web, hosting, and infrastructure technologies
Ongoing support for
certifications and professional development
Clear career progression into senior technical roles
Perks & Benefits
Salary:
£28,000 - £30,000
+ monthly attendance bonus
Pension scheme
Free daily lunch and beverages
Modern office environment with
casual dress code
Free on-site parking
and access to recreational facilities
Supportive, collaborative team culture
If you're an IT Support professional looking to broaden your skills and get involved in web/domain technologies, we'd love to hear from you. Apply today and take the next step in your career.
Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.
To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
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