Sales Progressor - Full-Time Position
Location: Colchester
If you're seeking a dynamic and rewarding role in a growing Assisted Move and Part Exchange business, we would love to hear from you. Join our dedicated sales progression team in Colchester as a Full-Time Sales Progressor and help us deliver exceptional service to our clients.
The Sales Progressor Package and Benefits:
* Monthly Bonus Scheme: Rewarding both personal and team targets.
* Hours of Work: 9:00 AM - 5:30 PM (Monday to Friday) with an hour for lunch.
* Holiday Allowance: 20 days holiday plus Bank Holidays.
* Pension: Contributory pension scheme.
* Free Parking: A dedicated parking space.
* Office Environment: Open-plan office with access to a communal pool table.
* Gym membership: Included for all staff members.
* 24 Hour GP & Mental Health Support: Provided via our HR partnership.
Experience Required:
We are looking for candidates with the following qualifications and skills:
* Previous Experience: Experience in a Sales Progressor role within an Estate Agency environment is preferred. However, if you are a keen problem solver with a passion for customer service, we encourage you to apply.
* Customer Service Excellence: A strong desire to provide a high level of customer service to both clients and developers.
* Communication Skills: Exceptional verbal and written communication skills, alongside proficiency with IT (e.g., Microsoft Office, CRM systems).
* Self-Motivated: An individual who thrives in a team setting but can also manage workload independently.
* Organizational Skills: Enjoy a varied and busy role, with the ability to prioritize tasks and meet deadlines effectively.
* Attention to Detail: Strong attention to detail in all aspects of the sales process.
* Problem-Solving: Ability to think on your feet and adapt to changing circumstances to keep the sales process on track.
* Relationship Building: The ability to establish and maintain strong interpersonal relationships, both internally with the team and externally with developer clients.
What You Will Be Doing:
As a Sales Progressor, you will be responsible for ensuring the smooth progression of sales from memorandum to exchange and completion. You will work closely with vendors, buyers, solicitors, and developers to deliver an exceptional service experience and keep clients up-to-date with the progress of their sale.
Main Purpose/Scope of the Role:
* Client and Vendor Communication: Work closely with vendors, buyers, solicitors, and mortgage advisors to ensure that sales progress efficiently, addressing any issues or delays in a timely manner.
* Weekly Reporting: Compile and maintain weekly Excel reports with updates that accurately reflect the status and progression of each sale.
* Pipeline Management: Track and manage the sales progression pipeline, identifying potential issues and addressing them promptly to avoid delays.
* Forecasting: Conduct weekly and monthly pipeline reviews to predict expected exchanges and proactively manage progress.
* Collaboration: Coordinate effectively with solicitors, mortgage advisors, and estate agents to obtain updates and ensure timely resolution of any issues.
How You'll Contribute to Our Success:
* Customer-Focused Sales Progression: Keep both clients and developers informed throughout the sales process to ensure satisfaction and progress.
* Problem Solving: Handle delays, identify obstacles, and implement solutions to ensure the timely exchange and completion of sales.
* Team Collaboration: Work alongside a supportive, energetic team to meet sales targets and contribute to the overall success of the business.
* Efficiency: Ensure all sales are progressing within agreed timelines, ensuring a smooth and seamless experience for clients.
Why Join Us?
* Dynamic Role: Be a vital part of a growing team with the opportunity to make a real impact in the success of the business.
* Supportive Environment: Collaborate with experienced colleagues who are passionate about providing outstanding service.
* Career Growth: As part of a growing business, there are opportunities for professional development and progression within the company.
If you're motivated, customer-focused, and have a passion for sales progression, we'd love to hear from you
To apply, please submit your CV and a cover letter outlining your experience and why you're a great fit for the role.
Job Type: Full-time
Pay: £25,000.00-£35,000.00 per year
Work Location: In person