About us Dardan have a wealth of experience in delivering smart security solutions that go beyond safeguarding buildings, property, and staff. We combine the best in technology, mobile services, physical guarding, and consultancy. Our mission Be ethical, be authentic, be agile and be smart. We do our best and then do a little bit more, every time. Our Vision To be a trusted partner for Security solutions through intelligence, innovation, and influence. Reward and Benefits Unlimited training and opportunities to progress Site rates starting at £14.69 per hour Flexible hours to suit business needs 12 hour shifts, working days, nights and weekends Up to 28 days paid holiday (site and shift dependant) Recognition rewards Access to a 24/7 employee wellbeing support line Virtual GP Service Earn an extra bonus through recommend a Friend Scheme, no limits The Opportunity We are looking for dedicated and professional Relief Concierge Officer to support our client sites across CB21 and CB22 postcode area. This role requires a flexible individual who can provide cover across different sites as needed. You will be the first point of contact for visitors, clients, and staff, providing a welcoming, professional presence while ensuring the safety and security of the premises. As we continue to grow, we’re looking to strengthen our team with a broader range of voices. Women are currently underrepresented in our sector, and we encourage all applicants, especially women to apply, as the diversity of thought and unique insights women bring enhance our operational effectiveness, enrich our team culture, and elevate the service we provide to clients. Your duties include (but are not limited to): Provide security cover as required, ensuring a consistent and professional presence. Monitor and operate security systems, including CCTV and access control. Control access and egress, verifying authorisation of individuals entering the premises. Conduct routine patrols to identify and report security risks or incidents. Respond swiftly and effectively to alarms, incidents, and emergencies, following site procedures. Deliver exceptional customer service while maintaining high security standards. Maintain accurate logs and incident reports of security-related activities. Full in-house training will be provided. Essential Skills and Experience Valid SIA Licence Access to Transport (preferable due to site location) Right to work in the UK and a five-year checkable history Punctual and reliable Passionate about creating an expectational customer experience Knowledge of the MS packages (excel, word, outlook) Highly intuitive with a curious mindset Highly presentable in line with our corporate brand Resilient and pro-active in your work We are Dardan Dardan is a people focused, privately owned specialist security company. We choose our employees carefully and value them greatly. We know that our people are our greatest asset and as such we invest in their development. A career with us means joining an ACS Pacesetter & a company listed on Infologue’s “One to Watch”. Diversity, Inclusion and Equality At Dardan, we are committed to building a workforce of talented, intuitive, and ethical professionals. We do this through attracting and retaining a diverse group of people and encourage an inclusive environment for us and our clients. We hire the best people available and have a continuously evolving culture where everybody is celebrated and respected, which we believe is critical for fostering innovation and collaboration. We recognise the strength in growing a workforce that encourages different ideas in line with our shared values. Click on the icons to follow our social media pages and keep up to date on the latest from Dardan!