About the role
As a IT Migration Support Technician with expertise in managing hardwareworkflows, you will collaborate with our client’s. You will be responsible for maintaining service levels, managing hardware workflows, and ensuringpliance with contractual obligations.
Tell me more, tell me more…
Our client is currently looking for a recruit in joining their current team, below are the job details for your reference:
You can also ask our friendly recruitment team for any questions you may have about the role, between till Monday to Friday.
Location: Bazaar Road - Tidworth
Start Date: 2 Months
Hours: hours/week ( hours/day)
Shift Pattern: 9:00AM to 5:30PM
Roles and Responsibilities:
1. Ticket Management: Oversee and update support tickets assigned to the Hub, ensuring timely resolution and alignment with contracted service levels
2. Asset & Stock Control: Manage iing and outgoing hardware through accurate scanning and asset tracking procedures
3. Disposal Coordination: Handle hardware disposals efficiently and in accordance with contract terms
4. Hardware Repairs: Triage and repair in-warranty equipment, working with vendors for parts, returns, and warrantypliance
5. Locker Maintenance: Replenish hardware lockers as needed to support field engineers and local operation
6. Service Monitoring: Identify potential service risks or opportunities for improvement and escalate to the Team Leader
Other stuff we’re potentially looking for:
7. Active SC Clearance is mandatory
8. Strong attention to detail and ability to follow technical instructions
9. fortable working in a structured, high-security environment
10. Excellentmunication and teamwork skills
What’s in it for you? –
Our client loves to reward their people for doing a great job.
11. This is 5 day per week onsite contract.
12. A daily rate, in-scope IR35, of £ (PAYE) OR £ (via a Hays Approved Umbrellapany).
Next Steps
Once you’ve applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.
If your application is successful, you’ll be involved in a live virtual interview with one of our client’s hiring managers to get to know you better.
We look forward to speaking to you!
#4688890 - Daizy Grover