Job Description Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As the Retail Merchandising Lead, you’ll be at the forefront of shaping Sky’s physical and merchandising retail experience across the UK. You’ll lead the strategy, design and execution of innovative merchandising across Sky’s diverse product range, ensuring you are delivering brilliant customer experiences. This role blends creative vision with commercial strategy, ensuring every store merchandised to a high standard, driving consumer engagement, conversion, and brand consistency. What You'll Do Manage annual merchandising budget of over £1mil, Future strategy, design & development of Sky VM (Visual Merchandising) & Warehouse, ensuring we drive effective launches and engagement with the front line, driving merchandising maturity, Translate product briefs into compelling in-store merchandising solutions that drive engagement and conversion, Manage the merchandising reporting & insights, looking into sales, thefts & tickets reporting as well as attending store visits to get insights from the field and competitors merchandising solutions, Design and ongoing management of Merchandising Strategy, driving engagement across the business, Lead on the store-stock management in Retail. Be an advocate of the correct process & governance through Sky VM and work with suppliers, Insights analysis and sales data driven to optimise product placement and visual storytelling, Ensure consistency in visual standards and brand/product representation across all retail formats, Responsible for working with the Connectivity and Retail Marketing teams, and key external mobile partners (e.g. Apple & Samsung) to execute mobile launches and changes across the estate, Stay ahead of retail design and merchandising trends, bringing fresh ideas to Sky’s retail strategy, Identify opportunities to improve layout, product placement and storytelling to maximise impact and customer experience through insights, Lead, inspire and manage a team of visual merchandisers, Set clear objectives, provide ongoing coaching, and support professional development to build a high performing team, Foster a collaborative and inclusive culture that encourages creativity, accountability, and continuous improvement. What You'll Bring Proven experience in retail store design and visual merchandising, Proven experience in managing complex projects and tight deadlines, Strong creative and spatial design skills, Strong commercial insight with the ability to bring brand strategy to life through physical retail environments, Strong skills in financial management, forecasting, and budget control, Ability to lead teams, influence stakeholders and build strong working relationships with cross-functional teams, Excellent project management and stakeholder engagement skills, Passion for customer experience and innovation in Retail. FTC Rewards There's one thing people can't stop talking about when it comes to : the perks. Here’s a taster: Access to free NOWTV, for streaming all your favourite shows A generous pension package Private healthcare Discounted mobile and broadband How You'll Work We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers. On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion At Sky we don’t just look at your CV. We’re more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.