Hire & Sales Coordinator - Waltham Cross
Join to apply for the Hire & Sales Coordinator - Waltham Cross role at GAP Group Limited.
About the role
Our Lifting Services Division provides a range of specialist lifting equipment and bespoke installations hire and sales functions for a variety of customers, from small independent to large National accounts. As the first point of contact at our depots, the Hire & Sales Coordinator (HSC) plays a pivotal role in driving our business success by building strong customer relationships, understanding their hire needs and ensuring we can meet them.
This is a challenging, fast‑paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
Responsibilities
* Process all hire desk administration including customer and supplier queries.
* Manage a variety of small and national account orders in a fast‑paced environment.
* Ensure sufficient stock levels to meet customer demand and maximise sales opportunities.
* Interact with sales and workshop teams to deliver bespoke lifting solutions.
* Resolve customer complaints and supplier issues efficiently.
About You
* Previous experience in a high‑volume customer service role (full training provided).
* Excellent customer service skills.
* Effective communicator with strong organisational skills and attention to detail.
* Proficient IT skills, working knowledge of MS Office including Outlook and Excel.
* Strong team player, able to work independently and take initiative.
* Although a hire‑desk background would be great, a proven passion for customer service and a drive to learn are sufficient.
About Us
About GAP Group
GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We are looking to recruit the best talent in the industry to help us grow even further. As a GAP employee, you'll enjoy a range of benefits such as profit share, loyalty holidays, and a staff social fund. Our in‑house Learning & Development Team is dedicated to giving you the skills you need to be your best, and we are always keen to promote internally.
Benefits
* Competitive salary and bonus scheme.
* Employer contributory pension scheme.
* Life assurance.
* Up to 25 days annual leave plus public holidays.
* The option to buy up to 5 days additional leave.
* Employee welfare fund (company‑funded social events).
* Health & wellness (well‑being hub, employee assistance helpline, annual flu jabs).
How to Apply
If you think you fit the profile we would love to hear from you! To apply, upload your CV and complete our short application form and we'll take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER.
#J-18808-Ljbffr