Team member benefits include: 9 day working fortnight A company culture that promotes work life balance Wellness & Employee Assistance Programme (EAP) YuLife – The 1 rated benefits programme Death in service insurance cover Access to mental health care support Careers progression via both technical and managerial pathways Regular one-to-one check-ins with your line manager Continuing Professional Development and ongoing training 25 days’ holiday, plus Bank Holidays, increasing to 35 days (1 day extra per annum to 30 days and a further 5 days after 10 years) An accredited Living Wage employer Field team paid door-to-door Team member of the month prizes to recognise outstanding contributions Annual company day to share successes and strategic plans Role Overview In line with our clients growth plan they are continuing to expand the installation team. This is a highly rewarding position, joining a strong and dedicated operations team providing a high level of job satisfaction. The successful candidate must be self-motivated and able to organise themselves, as well as contributing to the operational team, whilst delivering the highest level of customer service to all clients. They should have the ability to carry out the installation as required of fire and or security systems. Duties & Responsibilities Carry out installation and commissioning of electronic fire and or security systems Carry out maintenance and repairs if required To provide reliable, quality support to our customers at all times To have a professional telephone and face to face manor Assist customers and regional team with technical issues either on the phone or face to face Have a flexible approach to working hours when required Provide assistance and training to other Amthal team members as required Ensure you operate in line with Amthal's vision mission and values Skills & Experience • Must have a high level of experience of our industry • Excellent technical knowledge of security systems • Have a systematic/logical approach to tasks & problems • Ensure all tasks are carried out quickly & efficiently • Be presentable in person and in vehicle and tools • Excellent communication and organisational skills • Be aware of and responsible for the equipment required to complete the necessary works including emergency van stock. • Understand the need for precise completion of paperwork records of jobs and full use of PDA device. • Have a polite but assertive telephone manor • Good knowledge of London and the home counties postcodes • Good customer service skills ability to motivate staff & colleagues and lead by example • The ability to think laterally and "out of the box" • Prompt and consistent time keeping