Your new companyA well established organisation based in Pembrokeshire. A family-friendly company that provides entertainment and luxury for guests.Your new roleYou will be responsible for providing advanced technical support and problem-solving within the organisation. While there is no typical day-to-day routine, your primary focus will be on IT Support and Network Support covering the site of 550 acres.
* Troubleshoot and repair complex technical issues related to specialised equipment.
* Provide support for the whole site and be on call for IT Support.
* Lead and mentor junior technicians, providing training and guidance.
* Ensure seamless IT support and network services
What you'll need to succeed
1. Proficiency in Active Directory and M365 Suite:A solid understanding of Active Directory administration, user management, and group policies.Familiarity with Microsoft 365 applications, including Exchange Online, SharePoint, and Teams.
2. Knowledge of Azure (Desirable):While not mandatory, experience with Microsoft Azure services can be a valuable asset. Understanding Azure AD, virtual machines, and cloud infrastructure will enhance your capabilities.
3. Experience with Mobile Device Management (MDM):Managing mobile devices (iOS, Android) within an organisation is crucial. Familiarity with MDM tools such as Intune.
4. Service Desk Software Proficiency (Useful):Having worke...