Lead UX/UI Designer - D2C, Remote
We’re looking for a highly creative Lead UX/UI Designer to shape and elevate the digital experience across our furniture and home offering. You’ll play a key role in designing inspiring, intuitive journeys that help customers discover, visualise, and confidently purchase products for their homes. This is a remote based role but there will be some regular travel to London for meetings (usually twice a month).
You’ll bring strong end-to-end UX capability, exceptional UI craft, and the autonomy to drive design quality and direction within a growing team.
What You’ll Do
* Lead UX/UI design across our D2C website and digital touchpoints, from early discovery through to final delivery.
* Design seamless, inspiration-led customer journeys that support considered purchases — from browsing and room inspiration to product selection, configuration, and checkout.
* Create high-quality wireframes, prototypes, and beautifully crafted UI that reflect our brand and enhance the shopping experience.
* Translate customer insights, behavioural data, and merchandising needs into intuitive, conversion-driving experiences.
* Design for complex product storytelling — including materials, dimensions, finishes, and styling — helping customers confidently visualise products in their homes.
* Evolve and maintain our design system and visual guidelines to ensure consistency across web, mobile, and future digital channels.
* Stay ahead of trends in ecommerce, interiors, and digital design, bringing fresh ideas to enhance inspiration, discovery, and engagement.
* Collaborate closely with product, engineering, brand, merchandising, and growth teams on high-impact initiatives.
* Support and mentor junior designers, contributing to a strong, collaborative design culture.
What You’ll Bring
* 8+ years of UX/UI design experience, (3+ years at Senior or Lead level) with significant exposure to D2C/ecommerce environments.
* A standout portfolio demonstrating strong UX thinking and exceptional UI craft, particularly for content-rich or inspiration-led experiences.
* Deep understanding of best practice in ecommerce UX, accessibility, and responsive design.
* Experience designing for considered purchases, including product comparison, configuration, and decision support.
* Ability to work autonomously, manage complexity, and confidently lead design projects end-to-end.
* Strong experience collaborating cross-functionally with product, engineering, and commercial teams.
* Excellent communication skills, with the ability to clearly present and justify design decisions to stakeholders.