The Associate Program Manager is responsible for supporting the planning, execution, and monitoring of a company's programs or multiple projects under the guidance of BRM & Demand Manager. This role acts as a crucial link between project teams, stakeholders, and senior management, ensuring all program components align with strategic objectives and are delivered on time and within budget. In collaboration with the PM and other ETG teams - including Product & Service Delivery, Infrastructure, and Cybersecurity- the incumbent will be responsible for aligning resource requirements with the program’s business priorities, while also engaging with external stakeholders.
1. Lead the delivery of a portfolio of EMEAI Enterprise Programs and Technology-Focused Business Initiatives, working across technical and non-technical disciplines.
2. Monitor the project plan and timeline to ensure information is accurate and up to date
3. Draft reports on the status of project/program objectives, work plans, budgets, and schedules
4. Create clear and consistent reporting on program health, insights, and recommendations for all levels of the business up to and including executives. Facilitate communication channels with cross-functional teams and document meeting notes
5. Track all financial commitments and expenditures in an organized manner, and report to senior team members with regular updates
6. Assess compliance with contract agreements, technical specifications, and industry standards, under the guidance of senior team members
7. Assist the team in tracking and preparing reports on project/program progress
8. Document identified risks, issues, and potential roadblocks related to the project/program, and escalate to senior team members
9. Research best practices, tools, and methodologies for project/program management
10. Contribute ideas and suggestions for improvement and innovation in the day-to-day activities of the project/program
11. Degree in Computer Science, Information Technology, or Project Management, or in lieu of a degree, at least 2 years of experience in the field of project/program management or Information Technology,
12. 2-3 years of experience in IT project and program management roles,
13. Experience in working with stakeholders and working in complex, cross-functional environment,
14. Familiarity with procurement processes and contract management,
15. Good analytical, organizational, and problem-solving skills,
16. Basic financial and budget management capabilities
17. Solid interpersonal and communication abilities for collaboration with cross-functional teams and stakeholders,
18. Ability to multi-task, prioritize, and manage time efficiently,
19. A second European language is a nice to have,
20. Travel requirements: up to 25%