Who we are ThinkBeach Club meets Spa Resort. The newly refurbished Nici Hotel Bournemouth is looking for the best and brightest in the hospitality industry! Since its launch in summer 2022, THE NICI is already being recognised as one of the UK’s most exciting new hotel concepts, with accolades including The Times Top 100 Places to Stay - ‘Best Seaside Hotel for 2023’. Set on an enviable spot on the South Coast, with £20m investment so far, THE NICI has transformed Bournemouth’s accommodation landscape with 88 luxury bedrooms, many with spectacular sea views, garden hot tub suites, buzzing South Beach Restaurant & Bar, outdoor terrace and indoor cinema, as well as inspiring meeting and events spaces. Be part of a fun, welcoming and inclusive team, where you can thrive and build your own career in a vibrant and exciting The role… As Spa Manager, you will be responsible for the overall management, performance, and development of the spa. You will lead a talented team, ensure exceptional service standards, and drive commercial success while maintaining a calm, welcoming, and luxurious environment for guests and members. Key Responsibilities Oversee the day-to-day operations of the spa, including treatments, facilities, and guest experience Lead, train, motivate, and develop the spa team to deliver outstanding service Manage schedules, payroll, and staffing levels to meet business demands Drive revenue through treatments, memberships, retail sales, and spa promotions Maintain high standards of cleanliness, health & safety, and regulatory compliance Monitor budgets, control costs, and report on performance and KPIs Work closely with hotel management to align the spa offering with the wider guest experience About You Proven experience as a Spa Manager or Assistant Spa Manager within a luxury hotel or high-end spa Strong leadership and people-management skills Commercially minded with experience driving revenue and managing budgets Passionate about wellness, guest experience, and service excellence Highly organised with excellent communication and problem-solving skills Flexible to work weekends and holidays as required What’s in it for you…. At The NICI we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew: • Excellent progression opportunities • Individual and bespoke career and progression pathways • Competitive salary across all roles • Unique on the job training and development with an opportunity for internal promotions within any of our properties. • Hotel stay and Food and Beverage discounts • Stylish boutique uniform specially designed • Meals included whilst on duty If you feel you have the skills and ambition we are looking for to join The NICI, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.