Overview
Contracted Hours Available: This role is a fixed term contract.
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store.
The Day to Day
You’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and ensuring every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.
You’ll be involved in the day-to-day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, demonstrate what great service looks like, and bring the Card Factory Way to life. You’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. You’ll monitor the numbers to help ensure everything runs smoothly and the team thrives.
About You
What we’re looking for:
* Good leadership skills people want to follow—positive, proactive, and full of energy.
* You’re curious by nature, always learning, and eager to see the bigger picture.
* You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
* Step up, stay flexible, and set the tone by getting things done.
* You’re fair, open to feedback, and thoughtful in how you make decisions.
* You genuinely care about people, support growth, and help create a positive team vibe.
Why Join Us
If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At Card Factory, we’re about celebrating people—including you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer your progress, and help you grow.
Sound like a perfect fit? Apply today and let’s make every day a celebration!
No agencies, please. We reserve the right to close this vacancy once sufficient suitable applications have been received; we advise applying early as applications will be reviewed regularly.
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