Operations Support Coordinator - Bathroom
Stevenage Area
£35k
Elliott Recruitment are pleased to represent a bathroom company who have an exciting opportunity for an organised, customer service driven individual to join their team as an Operations Support Coordinator on a permanent basis.
The Role
As Operations Support Coordinatoryoull take ownership of the customer journey from start to finish. Youll lead the small showroom, manage post-sale service, and ensure every bathroom installation meets my clients uncompromising standards. This is a hands-on role: when remedial work is needed, youll personally step in to put things right showing our customers that we always stand by our work.
What Youll Do
1. Lead the customer experience from showroom visit to installation and aftercare
2. Ensure every bathroom installation meets our high standards of quality and safety
3. Carry out remedial work where required, delivering swift and effective solutions
4. Manage the Hitchin showroom, welcoming and guiding customers with expertise
5. Own all post-sale enquiries, providing fast and professional resolution
6. Collaborate with installers, s...