Job Title: Van Collections Coordinator
At Evri, we lead the way in delivery. We’re market leaders and invest to keep on growing.
We are looking for a Van Collections Coordinator to join the Evri family, sharing our passion and drive to delight our customers.
The Van Collections Coordinator will ensure the smooth operation of the Supplier Collections scheme on a daily basis. You will assist in generating revenue by arranging collections of bulk deliveries from existing customers and third-party clients.
Come and join the Van Collections team!
Responsibilities include:
* Responding to external suppliers with their Stock Collections confirmation details and attaching relevant pallet/carton labels.
* Ensuring delivery appointments are made with clients, either by the supplier or ourselves.
* Inputting all Direct Despatch collection requests for customers/clients via telephone or email, and responding to all emails with confirmation of collection.
* Processing documentation for the relevant Hub, advising on collections and deliveries expected each night, and providing loading plans and appointment numbers for deliveries.
* Processing documentation for trunking before close of business, confirming all planned trunking collections/deliveries for the next day, and updating scheduled deliveries for the following week.
* Resolving any issues with stock collected or delivered, recording all non-conformances on the Atlas system for SLA and KPI reporting.
Requirements:
* A good educational background with excellent organisational skills.
* The ability to work on own initiative or as part of a team.
* Computer literate with a working knowledge of Microsoft Office.
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