What do you want to search? Keyword Apprenticeship Type Location
Customer Service / Administration Apprentice
Apply From: 08/03/2025
Learning Provider
Delivered by CITY COLLEGE PLYMOUTH
Employer
City College Plymouth
Vacancy Description
* Undertake frontline face to face customer support duties, as well as phone calls and processing email queries.
* Support the team with administration duties, including producing letters, spreadsheets and reports.
* Maintain filing systems, in line with college procedures.
* Supporting open days, parent's evenings and various events.
Key Details
Vacancy Title
Customer Service / Administration Apprentice
Employer Description
At City College Plymouth, one of the country’s largest providers of quality education and training, we are going through a period of transition to enable us to propel education into the future. We pride ourselves on delivering a learning environment and organisational culture that impacts positively on the health, wellbeing and sustainability of our community and enables all our students and staff to achieve their full potential. City College Plymouth is home to thousands of bright and enthusiastic students and 650 talented and experienced staff. You will be joining a college that is proud of its culture, where our core values of Respect, Ownership and Integrity are there to nurture and support a passion for teaching and learning, enriching our community through knowledge, experience and skills enabling every student to be the best they can be. City College Plymouth is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The College is an equal opportunities employer.
Vacancy Location
Kings Road Devonport Devon PL1 5QG
Wage Frequency
Custom
Number of Vacancies
2
Vacancy Reference Number
1000307725
Key Dates
Apply From
08/03/2025
Closing Date For Applications
2025-03-28 23:59:59
Interview Begin From
Possible Start Date
2025-04-10 00:00:00
Training
Training to be Provided
* In this role, you will be required to undertake the Level 2 Customer Service Practitioner Apprenticeship, which is combined with additional business administration units.
* The training will be delivered in the workplace through assessment visits.
* On completion of the programme, you will complete an End Point Assessment.
* The delivery of training will take 15 months with an additional 3 months added to complete the end point assessment.
* Functional Skills in maths and English, if required.
Learning Provider
CITY COLLEGE PLYMOUTH
Skills Required
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Team working, Non-judgemental, Patience
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