Your new company
An environmentally conscious and client focused organisation delivering high-quality consultancy services across the UK.
Your new role
Act as first point of contact for clients, managing queries and service delivery
Oversee client account processes: onboarding, maintenance, and closure
Maintain accurate client data across platforms (e.g. CRM, Xero) in line with GDPR
Implement and manage quality assurance systems and document control
Coordinate financial processes: invoicing, credit control, purchase orders
Support team operations, recruitment, meetings, and business development
Report on KPIs, client satisfaction, and quality performance to senior leadership
What you'll need to succeed
Strong client service ethic and attention to detail
Recent and substantial experience in senior business support, office management or equivalent position.
Proficiency in Microsoft Office
Experience with ISO9001:2015 quality systems
Excellent communication, organisation, and interpersonal skills
What you'll get in return
Environmentally conscious company
Hybrid working
Free parking
Full benefits package available with application progression.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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