Overview
Membership Sales Advisor - Camberley
Salary: £12.50ph + commission + annual bonuses
24-30 hours a week including mornings, evenings and weekends.
The Massage Company is looking for a great Membership Sales Advisor for our multi award-winning concept in Camberley, Surrey and within our centres nationwide.
Responsibilities
* Selling memberships through face to face discussion, on follow up sales calls, and generating new clientele through promoting The Massage Company member referral
* Create excellent experience for members/guests through friendly and helpful attitude
* Responsible for scheduling appointments over the phone, on email, and in person
* Providing clients with the best massage service advice to fit their needs, and by matching them to the right therapist during the pre-treatment discussions. Our internal TMC Knowledge Base, and training, will support this
* Promoting our internal upgrades of hot stones, scalp massage, aromatherapy or ‘fantastic foot treatment’
* Answering customer questions and concerns with urgency, care and sincerity
* Occasionally being part of promotional activity, both onsite and offsite locally
* Must be able to work a minimum of 20 hours per week
* Must be customer service oriented and able to communicate effectively with customers, colleagues and management
* Must be eligible to work in the UK and fluent in English, spoken and written
Qualifications / Requirements
* Experience in selling memberships or services through face-to-face discussions and follow-up
* Able to create excellent member/guest experiences
* Excellent communication and scheduling skills
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