PURPOSE OF THE ROLE
To provide high quality, proactive and experienced PA support to a team of partners and fee earners.
DUTIES
1. Work collaboratively with all Finance teams to proactively support fee earners' financial performance including client billing and reports, management of matter balances and working capital
2. Work closely with Business Development to support fee earners on organisation and attendance of events and conferences; CRM administration; production of and updating fee earner CV's; using the Business Development hub and credentials database; assisting with bids, tenders and pilots
3. Where your allocated fee earner is a Client Relationship Partner (CRP) for a Client Universe Client, assist the Business Development team with organising and attending core team and relationship meetings; organisation and attendance of events; assist with compiling regular client reports as required
4. Undertake all matter management processes, applying correct rates at opening, prompt preparation of engagement letters, matter specifications and liaising with the Business Acceptance Unit as required
5. Conflict check and Client Due Diligence processes, accurately completing the end to end Client Matter Inception (CMI) process whilst adhering to Firmwide best practice protocols
6. Ensure all file management processes are undertaken correctly by identifying matters for closure, bills are paid, clearing client balance, WIP and archiving completed files
7. Comprehensive diary management including forward planning, proactive travel and meeting arrangements, identifying meeting clashes and resolving independently where appropriate
8. Identifying and recommending cost efficient options for complex travel arrangements
9. Ensure all meeting requirements are identified and actioned, including proactive preparation of meeting packs, itineraries, room and hospitality resource
10. Utilise the Cube on all administrative tasks, taking ownership to ensure tasks are completed and delivered to fee earners in a timely and accurate way
11. Delegate appropriate tasks to Document Production including pitch and tender documents, conversion and amendment of legal documents and transcripts
12. Demonstrate technical competency in order to support fee earners, identify and address knowledge gaps to fulfil all elements of the role
13. Adheres to the firm's risk and compliance policies and procedures and raises any issues or queries promptly with the relevant Partner and / or Risk and Compliance
14. Successfully completes, on time, all compulsory firm training and returns all complaints and claims questionnaires
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED (BESPOKE TO THE ROLE)
15. Excellent verbal and written communication skills, with appropriate and effective use of grammar and punctuation
16. Three years' experience (or equivalent) gained within a comparable environment and at an appropriate level
17. Willingness to work flexibly to meet client needs
18. High degree of competence in the use of Microsoft Office suite
19. Proven experience of exceptional client service
20. Detail focussed and experience of working in a fast paced office environment
21. Ability to work effectively and collaboratively as a member of a team, as well as being able to work independently
22. Commitment to exceeding expectations and goals
OUR FIRM
Addleshaw Goddard is a place where you are valued, encouraged, and challenged to fulfil your potential in a supportive and collegiate environment. Our culture of improvement, growth and collaboration delivers results, drives innovation, and rewards ambition.
We not only provide technical excellence and experience but, crucially, demonstrate real insight into our clients and what really matters to them and as such we are natural choice for FTSE100 clients and their equivalents in other markets.
Our success has been built by people from the widest range of backgrounds, locations, and perspectives. We have a number of employee networks that provide space to discuss the differences that make us who we are and celebrate this at AG.
OUR APPROACH: IMAGINE THE BEST YOU CAN BE
Everything we've accomplished can be traced back to our people and the way we work. Our reputation is something we are proud of, and constantly invest in.
Here, you'll do high calibre work, with high-character colleagues who care for one another and our clients.
Are you up for the challenge?