Electrical / Mechanical Services Support
Desk-Based | Engineering Services
📍 Location: Dudley
💷 Salary: £30,000 per annum
🕒 Hours: Monday to Friday | Office-based
📄 Contract: Permanent | Full-Time
About the Company
We are recruiting on behalf of a well-established engineering services provider delivering mechanical and electrical support solutions across multiple industry sectors. The business operates within a service-focused environment, supporting rotating equipment and associated engineering services.
The Role
Our client is seeking an Electrical / Mechanical Services Support professional to provide desk-based operational and administrative support to the rotating equipment services department.
This role supports the department manager with daily operations, including customer communication, order processing, job tracking, and project coordination through to scheduled completion. Full training will be provided for candidates with the right experience and background, making this an excellent opportunity for someone looking to develop within an engineering services environment.
Key Responsibilities
Deliver high levels of customer service and communication
Maintain job packs and documentation, ensuring compliance with quality procedures
Support planning and coordination of daily operations within the pump / rotating equipment department
Monitor inventory levels and arrange ordering of parts as required
Track and monitor work in progress
Prepare clear and concise written quotations for customers
Produce reports and supporting documentation as required
Support monthly sales forecasting activities
Skills & Knowledge Required
Background or understanding of mechanical and/or electrical engineering environments
Knowledge of rotating equipment (pumps, motors, related equipment) advantageous
Excellent organisational and communication skills
Understanding of engineering health & safety standards
IT literate with strong administrative skills
Customer-focused and detail-oriented
Awareness of quality assurance practices
Qualifications & Experience
GCSEs or equivalent (essential)
Experience in a service-based engineering or technical environment preferred
Training will be provided for candidates with the right attitude, experience, and background
Why Apply?
Desk-based role with structured working hours
Competitive salary of £30,000 per annum
Full training and development provided
Permanent position with long-term career progression
Opportunity to build technical knowledge within engineering services
📩 Interested?
Apply today or contact our recruitment team for a confidential discussion